Laptop hangs on wake-up

Bug #1701171 reported by Andrew
10
This bug affects 2 people
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Confirmed
Medium
Unassigned

Bug Description

I've installed 64-bit 17.04 recently. The system hangs in 100% cases after closing/opening the laptop cover (or just choosing "Sleep" from menu). On wake-up it turns on coolers, LED indicators, but the display remains black and the laptop does not react on any key. Turning it off by power button does not help: it remains "black screen" and not-operable, i. e. I cannot even enter BIOS setup, etc.
To make the laptop bootable again I have to unplug the power supply, remove battery, wait for several seconds, insert the battery back and then press "power" button.

I have another one, but 32-bit Ubuntu 17.04 Mate on other HDD partition. It does not have that problem with sleep mode. So, 32-bit wakes up, 64-bit hangs.

BTW: I've tried Linux Mint 18.01 Mate 32-bit and 64-bit editions: both hanged on wake-up. Older versions (Ubuntu 12.04 32-bit,14.04 32-bit, Linux Mint 17 Mate 32-bit) worked flawlessly. I do not know if it is important, but proprietary AMD video driver was installed on older systems.

ProblemType: Bug
DistroRelease: Ubuntu 17.04
Package: linux-generic 4.10.0.24.26
ProcVersionSignature: Ubuntu 4.10.0-24.28-generic 4.10.15
Uname: Linux 4.10.0-24-generic x86_64
ApportVersion: 2.20.4-0ubuntu4.1
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC1: andrew 1474 F.... pulseaudio
 /dev/snd/controlC0: andrew 1474 F.... pulseaudio
Date: Thu Jun 29 08:10:17 2017
HibernationDevice: RESUME=UUID=d4d0029d-ccfa-495f-95d7-0ada1c0619ca
InstallationDate: Installed on 2017-06-27 (1 days ago)
InstallationMedia: Ubuntu-MATE 17.04 "Zesty Zapus" - Release amd64 (20170412)
MachineType: LENOVO Brazos
ProcEnviron:
 TERM=xterm
 PATH=(custom, no user)
 LANG=ru_RU.UTF-8
 SHELL=/bin/bash
ProcFB: 0 radeondrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.10.0-24-generic root=UUID=1f8cda0f-204b-4ab2-b833-17aa2ec3e646 ro quiet splash vt.handoff=7
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions:
 linux-restricted-modules-4.10.0-24-generic N/A
 linux-backports-modules-4.10.0-24-generic N/A
 linux-firmware 1.164.1
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 08/10/2011
dmi.bios.vendor: LENOVO
dmi.bios.version: 4BCN24WW
dmi.board.asset.tag: Base Board Asset Tag Unknown
dmi.board.name: Inagua
dmi.board.vendor: LENOVO
dmi.board.version: 109-B78210-00A
dmi.chassis.asset.tag: Chassis Asset Tag Unknown
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: Chassis Version Unknown
dmi.modalias: dmi:bvnLENOVO:bvr4BCN24WW:bd08/10/2011:svnLENOVO:pnBrazos:pvrIdeapadS205:rvnLENOVO:rnInagua:rvr109-B78210-00A:cvnLENOVO:ct10:cvrChassisVersionUnknown:
dmi.product.name: Brazos
dmi.product.version: Ideapad S205
dmi.sys.vendor: LENOVO

Revision history for this message
Andrew (coder27) wrote :
Revision history for this message
Joseph Salisbury (jsalisbury) wrote : Status changed to Confirmed

This change was made by a bot.

Changed in linux (Ubuntu):
status: New → Confirmed
Revision history for this message
Andrew (coder27) wrote :

Ubuntu 16.10 Mate 32-bit did not have the issue.

Revision history for this message
Joseph Salisbury (jsalisbury) wrote :

Would it be possible for you to test the latest upstream kernel? Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest v4.12 kernel[0].

If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'.

Once testing of the upstream kernel is complete, please mark this bug as "Confirmed".

Thanks in advance.

[0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.12

Changed in linux (Ubuntu):
importance: Undecided → Medium
status: Confirmed → Incomplete
Andrew (coder27)
tags: added: kernel-bug-exists-upstream
Changed in linux (Ubuntu):
status: Incomplete → Confirmed
Revision history for this message
Andrew (coder27) wrote :

I have tested it with the mainline kernel 4.12 (generic and low-latency). The bug is still there. I've notice that if I've unplugged the power adapter before trying to wake the laptop up the, sometimes it wakes up successfully, what never happens if the power adapter is pluggen in.

I have attached the dmesg output and a fragment of system log from boot till sleep, which hanged.

Revision history for this message
Andrew (coder27) wrote :
Revision history for this message
Andrew (coder27) wrote :
Revision history for this message
Andrew (coder27) wrote :
Revision history for this message
Kai-Heng Feng (kaihengfeng) wrote :

Kernel bisection [1] is a good start to find which version introduced this regression.

[1] https://wiki.ubuntu.com/Kernel/KernelBisection

Norbert (nrbrtx)
tags: removed: zesty
To post a comment you must log in.
This report contains Public information  
Everyone can see this information.

Other bug subscribers

Remote bug watches

Bug watches keep track of this bug in other bug trackers.