[Blade, Realtek ALC298, Black Mic, Left] No sound at all

Bug #1698593 reported by Octavia Togami
14
This bug affects 3 people
Affects Status Importance Assigned to Milestone
alsa-driver (Ubuntu)
Won't Fix
Undecided
Unassigned

Bug Description

I'm trying to get the mic from the combo jack on my Razer Blade working. Headphones are functioning perfectly, but the mic seems to be picking up on random data, unrelated to sound output or my surroundings. I know the jack is working as I dual-boot Windows, and it works great there.

I've added the `options snd-hda-intel model=laptop-dmic` line as recommended in some other threads, and tried setting pin 0x18 to mic using hdajackretask, but it hasn't fixed it or made any difference.

ProblemType: Bug
DistroRelease: Ubuntu 17.04
Package: alsa-base 1.0.25+dfsg-0ubuntu5
ProcVersionSignature: Ubuntu 4.10.0-22.24-generic 4.10.15
Uname: Linux 4.10.0-22-generic x86_64
ApportVersion: 2.20.4-0ubuntu4.1
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/pcmC0D0c: octy 1971 F...m pulseaudio
 /dev/snd/pcmC0D0p: octy 1971 F...m pulseaudio
 /dev/snd/controlC0: octy 1971 F.... pulseaudio
CurrentDesktop: X-Cinnamon
Date: Sat Jun 17 15:21:41 2017
EcryptfsInUse: Yes
InstallationDate: Installed on 2017-04-06 (72 days ago)
InstallationMedia: Ubuntu 16.10 "Yakkety Yak" - Release amd64 (20161012.2)
PackageArchitecture: all
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaRecordingTest: ALSA recording test through plughw:PCH failed
Symptom_Card: Built-in Audio - HDA Intel PCH
Symptom_DevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/pcmC0D0c: octy 1971 F...m pulseaudio
 /dev/snd/pcmC0D0p: octy 1971 F...m pulseaudio
 /dev/snd/controlC0: octy 1971 F.... pulseaudio
Symptom_Jack: Black Mic, Left
Symptom_Type: No sound at all
Title: [Blade, Realtek ALC298, Black Mic, Left] No sound at all
UpgradeStatus: Upgraded to zesty on 2017-04-15 (63 days ago)
dmi.bios.date: 01/10/2017
dmi.bios.vendor: Razer
dmi.bios.version: 1.00
dmi.board.name: Razer
dmi.board.vendor: Razer
dmi.chassis.type: 9
dmi.chassis.vendor: Razer
dmi.modalias: dmi:bvnRazer:bvr1.00:bd01/10/2017:svnRazer:pnBlade:pvr6.06:rvnRazer:rnRazer:rvr:cvnRazer:ct9:cvr:
dmi.product.name: Blade
dmi.product.version: 6.06
dmi.sys.vendor: Razer
mtime.conffile..etc.modprobe.d.alsa-base.conf: 2017-06-17T15:06:35.753276

Revision history for this message
Octavia Togami (octylfractal) wrote :
Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in alsa-driver (Ubuntu):
status: New → Confirmed
Revision history for this message
Daniel Martin (dmanlfc) wrote :

Use the following parameter...

options snd-hda-intel model=laptop-dmic

Revision history for this message
Daniel van Vugt (vanvugt) wrote :

Thank you for reporting this bug to Ubuntu.
Ubuntu 17.04 (zesty) reached end-of-life on January 13, 2018.

See this document for currently supported Ubuntu releases:
https://wiki.ubuntu.com/Releases

We appreciate that this bug may be old and you might not be interested in discussing it any more. But if you are then please upgrade to the latest Ubuntu version and re-test. If you then find the bug is still present in the newer Ubuntu version, please add a comment here telling us which new version it is in and change the bug status to Confirmed.

Changed in alsa-driver (Ubuntu):
status: Confirmed → Won't Fix
Revision history for this message
Adil (adilaliev) wrote :

The problem still exists.
I also have the same ACL298 card and no sound.

Revision history for this message
Yanis (yanisdb) wrote :

I have the same card and no sound.
There isn't any quick fix ?

Revision history for this message
Goddard (kinggoddard) wrote :

2023 still having this issue here

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