package linux-image-4.10.0-23-generic (not installed) failed to install/upgrade: subprocess new pre-installation script returned error exit status 128

Bug #1697663 reported by Bassem Gamea
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Expired
Low
Unassigned

Bug Description

Description: Ubuntu 17.04
Release: 17.04
N: Unable to locate package pkgname
error message when I started Ubuntu
I made
sudo apt-get update
then
sudo apt-get upgrade
the upgrade steep gave option to follow
sudo apt-get --fix-broken install
after I did I made reboot , and then the error message disappeared

ProblemType: Package
DistroRelease: Ubuntu 17.04
Package: linux-image-4.10.0-23-generic (not installed)
ProcVersionSignature: Ubuntu 4.10.0-22.24-generic 4.10.15
Uname: Linux 4.10.0-22-generic x86_64
ApportVersion: 2.20.4-0ubuntu4.1
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: bassem 1665 F.... pulseaudio
Date: Mon Jun 12 23:54:56 2017
ErrorMessage: subprocess new pre-installation script returned error exit status 128
HibernationDevice: RESUME=UUID=b0fc9d2b-1da6-4661-9c12-a9938ce8de27
InstallationDate: Installed on 2017-05-01 (43 days ago)
InstallationMedia: Ubuntu 17.04 "Zesty Zapus" - Release amd64 (20170412)
MachineType: Dell Inc. Inspiron 5551
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.10.0-22-generic.efi.signed root=UUID=fa105b6f-dfdd-449f-aac1-a673bf9b6d57 ro quiet splash intel_idle.max_cstate=1 vt.handoff=7
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions: grub-pc N/A
SourcePackage: linux
Title: package linux-image-4.10.0-23-generic (not installed) failed to install/upgrade: subprocess new pre-installation script returned error exit status 128
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 08/13/2015
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A03
dmi.board.name: 0WT4NH
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.chassis.version: A03
dmi.modalias: dmi:bvnDellInc.:bvrA03:bd08/13/2015:svnDellInc.:pnInspiron5551:pvrA03:rvnDellInc.:rn0WT4NH:rvrA00:cvnDellInc.:ct8:cvrA03:
dmi.product.name: Inspiron 5551
dmi.product.version: A03
dmi.sys.vendor: Dell Inc.

Revision history for this message
Bassem Gamea (bassem-gamea) wrote :
Revision history for this message
Joseph Salisbury (jsalisbury) wrote : Status changed to Confirmed

This change was made by a bot.

Changed in linux (Ubuntu):
status: New → Confirmed
tags: removed: need-duplicate-check
Changed in linux (Ubuntu):
importance: Undecided → Low
status: Confirmed → Incomplete
Revision history for this message
Brian Murray (brian-murray) wrote : DuplicateSignature.txt
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status: Incomplete → Expired
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