Installer crashes on dell xps 13 2016 9350

Bug #1697470 reported by David
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
ubiquity (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

When running the installer on new dell xps 13, I selected to wipe my drive completely and setup a new installation with logical volume management and it didn't work after getting through almost everything in the installation process.

I got an error window telling me that it failed because apt failed to install packages from the CD.

ProblemType: Bug
DistroRelease: Ubuntu 17.04
Package: ubiquity 17.04.9
ProcVersionSignature: Ubuntu 4.10.0-19.21-generic 4.10.8
Uname: Linux 4.10.0-19-generic x86_64
ApportVersion: 2.20.4-0ubuntu4
Architecture: amd64
CasperVersion: 1.380
Date: Mon Jun 12 10:42:09 2017
InstallCmdLine: BOOT_IMAGE=/casper/vmlinuz.efi file=/cdrom/preseed/ubuntu.seed boot=casper quiet splash ---
LiveMediaBuild: Ubuntu 17.04 "Zesty Zapus" - Release amd64 (20170412)
ProcEnviron:
 TERM=unknown
 PATH=(custom, no user)
 LANG=en_US.UTF-8
 SHELL=/bin/bash
 LC_NUMERIC=C.UTF-8
SourcePackage: ubiquity
UpgradeStatus: No upgrade log present (probably fresh install)

Revision history for this message
David (davidawad64) wrote :
Revision history for this message
Ubuntu Foundations Team Bug Bot (crichton) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. Reviewing your log files attached to this bug report it seems that there is a problem with your installation media (CD/DVD). You can verify the integrity of the Ubuntu ISO files you downloaded by following the instructions at https://help.ubuntu.com/community/HowToMD5SUM. You might also retry your installation with new media. In the event that is is not in fact an error with your installation media please set the bug's status back to New. Thanks and good luck!

[This is an automated message. I apologize if it reached you inappropriately; please just reply to this message indicating so.]

Changed in ubiquity (Ubuntu):
status: New → Incomplete
tags: added: ident-mismatch
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for ubiquity (Ubuntu) because there has been no activity for 60 days.]

Changed in ubiquity (Ubuntu):
status: Incomplete → Expired
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