package linux-image-4.8.0-54-generic (not installed) failed to install/upgrade: subprocess new pre-installation script returned error exit status 128

[Bart Verbeek]

it happened while installing the latest update

ProblemType: Package
DistroRelease: Ubuntu 16.10
Package: linux-image-4.8.0-54-generic (not installed)
ProcVersionSignature: Ubuntu 4.8.0-53.56-generic 4.8.17
Uname: Linux 4.8.0-53-generic x86_64
NonfreeKernelModules: nvidia_uvm nvidia_drm nvidia_modeset nvidia
ApportVersion: 2.20.3-0ubuntu8.3
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: myballs 1984 F.... pulseaudio
 /dev/snd/seq: timidity 1185 F.... timidity
Date: Wed Jun 7 19:47:50 2017
ErrorMessage: subprocess new pre-installation script returned error exit status 128
HibernationDevice: RESUME=UUID=43690c05-ac7a-4a1e-b39a-8a4795f031e6
InstallationDate: Installed on 2017-05-14 (24 days ago)
InstallationMedia: Ubuntu 16.04.2 LTS "Xenial Xerus" - Release amd64 (20170215.2)
Lsusb:
 Bus 002 Device 002: ID 0bda:0316 Realtek Semiconductor Corp.
 Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
 Bus 001 Device 003: ID 0bda:57cc Realtek Semiconductor Corp.
 Bus 001 Device 002: ID 0cf3:e300 Atheros Communications, Inc.
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: Acer Predator G9-791
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.8.0-53-generic root=UUID=2314b3fe-cb21-492d-af2d-a7a1260bf4e5 ro quiet splash vt.handoff=7
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions: grub-pc 2.02~beta2-36ubuntu11.2
SourcePackage: linux
Title: package linux-image-4.8.0-54-generic (not installed) failed to install/upgrade: subprocess new pre-installation script returned error exit status 128
UpgradeStatus: Upgraded to yakkety on 2017-05-29 (8 days ago)
dmi.bios.date: 03/03/2016
dmi.bios.vendor: Acer
dmi.bios.version: V1.10
dmi.board.asset.tag: Type2 - Board Asset Tag
dmi.board.name: Challenger_SLS
dmi.board.vendor: Acer
dmi.board.version: V1.10
dmi.chassis.type: 10
dmi.chassis.vendor: Acer
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnAcer:bvrV1.10:bd03/03/2016:svnAcer:pnPredatorG9-791:pvrV1.10:rvnAcer:rnChallenger_SLS:rvrV1.10:cvnAcer:ct10:cvrChassisVersion:
dmi.product.name: Predator G9-791
dmi.product.version: V1.10
dmi.sys.vendor: Acer

[Brad Figg (brad-figg)]

This change was made by a bot.

[Joseph Salisbury (jsalisbury)]

You may need to run the following from a terminal:

sudo apt-get install -f
sudo apt-get clean
sudo apt-get update

Then re-install the package or updates.

If that does not resolve your issue, please mark the bug as "Confirmed"

[Launchpad Janitor (janitor)]

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]