the system halts and doesn't respond to any more commands

Bug #1693467 reported by Lucio
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Expired
High
Unassigned

Bug Description

very often the system halts and doesn't respond to any more commands, in particular after using Libre Office.
Thank you for any suggestion,
LS

ProblemType: Bug
DistroRelease: Ubuntu 12.04
Package: linux-image-3.2.0-126-generic-pae 3.2.0-126.169
ProcVersionSignature: Ubuntu 3.2.0-126.169-generic-pae 3.2.79
Uname: Linux 3.2.0-126-generic-pae i686
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
ApportVersion: 2.0.1-0ubuntu17.15
Architecture: i386
ArecordDevices:
 **** List of CAPTURE Hardware Devices ****
 card 0: PCH [HDA Intel PCH], device 0: ALC887-VD Analog [ALC887-VD Analog]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: lucio 3835 F.... pulseaudio
Card0.Amixer.info:
 Card hw:0 'PCH'/'HDA Intel PCH at 0xfe600000 irq 51'
   Mixer name : 'Intel CougarPoint HDMI'
   Components : 'HDA:10ec0887,1462ac73,00100302 HDA:80862805,80862805,00100000'
   Controls : 26
   Simple ctrls : 12
Date: Thu May 25 12:07:09 2017
HibernationDevice: RESUME=UUID=b6955dca-c29d-45b0-8d4b-1a5f7632373f
InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Release i386 (20120423)
MachineType: MICRO-STAR INTERNATIONAL CO., LTD MS-AC73
MarkForUpload: True
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-126-generic-pae root=UUID=30b1e28c-2599-405f-8e4e-c7ea3df268d0 ro quiet splash vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-3.2.0-126-generic-pae N/A
 linux-backports-modules-3.2.0-126-generic-pae N/A
 linux-firmware 1.79.18
RfKill:
 0: phy0: Wireless LAN
  Soft blocked: no
  Hard blocked: no
SourcePackage: linux
StagingDrivers: mei
UpgradeStatus: No upgrade log present (probably fresh install)
UserAsoundrc:
 # ALSA library configuration file

 # Include settings that are under the control of asoundconf(1).
 # (To disable these settings, comment out this line.)
 </home/lucio/.asoundrc.asoundconf>
dmi.bios.date: 12/28/2011
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: V1.50
dmi.board.name: MS-AC73
dmi.board.vendor: MICRO-STAR INTERNATIONAL CO., LTD
dmi.board.version: 1.1
dmi.chassis.asset.tag: To Be Filled By O.E.M.
dmi.chassis.type: 3
dmi.chassis.vendor: To Be Filled By O.E.M.
dmi.chassis.version: 1.1
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrV1.50:bd12/28/2011:svnMICRO-STARINTERNATIONALCO.,LTD:pnMS-AC73:pvr1.1:rvnMICRO-STARINTERNATIONALCO.,LTD:rnMS-AC73:rvr1.1:cvnToBeFilledByO.E.M.:ct3:cvr1.1:
dmi.product.name: MS-AC73
dmi.product.version: 1.1
dmi.sys.vendor: MICRO-STAR INTERNATIONAL CO., LTD

Revision history for this message
Lucio (lucio-sibilia) wrote :
Revision history for this message
Brad Figg (brad-figg) wrote : Status changed to Confirmed

This change was made by a bot.

Changed in linux (Ubuntu):
status: New → Confirmed
Revision history for this message
Joseph Salisbury (jsalisbury) wrote :

Did this issue start happening after an update/upgrade? Was there a prior kernel version where you were not having this particular problem?

Would it be possible for you to test the latest upstream kernel? Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest v4.12 kernel[0].

If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'.

Once testing of the upstream kernel is complete, please mark this bug as "Confirmed".

Thanks in advance.

[0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.12-rc2

Changed in linux (Ubuntu):
importance: Undecided → High
status: Confirmed → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status: Incomplete → Expired
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