black screen

[massias dimitris]

my system went to black screen and became unresponsive

ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: xorg 1:7.7+13ubuntu3
ProcVersionSignature: Ubuntu 4.4.0-78.99-generic 4.4.62
Uname: Linux 4.4.0-78-generic x86_64
.tmp.unity_support_test.0:

ApportVersion: 2.20.1-0ubuntu2.5
Architecture: amd64
CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: compiz
CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
CompositorUnredirectFSW: true
Date: Sat May 20 14:30:46 2017
DistUpgraded: Fresh install
DistroCodename: xenial
DistroVariant: ubuntu
GraphicsCard:
 Advanced Micro Devices, Inc. [AMD/ATI] Wrestler [Radeon HD 7310] [1002:9809] (prog-if 00 [VGA controller])
   Subsystem: Samsung Electronics Co Ltd Wrestler [Radeon HD 7310] [144d:c0db]
InstallationDate: Installed on 2016-12-30 (140 days ago)
InstallationMedia: Ubuntu 16.04 LTS "Xenial Xerus" - Release amd64 (20160420.1)
MachineType: SAMSUNG ELECTRONICS CO., LTD. 355V4C/356V4C/3445VC/3545VC
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-78-generic root=UUID=c0b388a3-7664-45c6-a50e-24458bdf7bd5 ro splash quiet nopat
SourcePackage: xorg
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 02/23/2013
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: P05ABG
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: NP355E5C-A01GR
dmi.board.vendor: SAMSUNG ELECTRONICS CO., LTD.
dmi.board.version: BOARD REVISION 00
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 9
dmi.chassis.vendor: SAMSUNG ELECTRONICS CO., LTD.
dmi.chassis.version: 0.1
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrP05ABG:bd02/23/2013:svnSAMSUNGELECTRONICSCO.,LTD.:pn355V4C/356V4C/3445VC/3545VC:pvrP05ABG.008.CP:rvnSAMSUNGELECTRONICSCO.,LTD.:rnNP355E5C-A01GR:rvrBOARDREVISION00:cvnSAMSUNGELECTRONICSCO.,LTD.:ct9:cvr0.1:
dmi.product.name: 355V4C/356V4C/3445VC/3545VC
dmi.product.version: P05ABG.008.CP
dmi.sys.vendor: SAMSUNG ELECTRONICS CO., LTD.
version.compiz: compiz 1:0.9.12.2+16.04.20160823-0ubuntu1
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.70-1~ubuntu16.04.1
version.libgl1-mesa-dri: libgl1-mesa-dri 12.0.6-0ubuntu0.16.04.1
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 12.0.6-0ubuntu0.16.04.1
version.xserver-xorg-core: xserver-xorg-core 2:1.18.4-0ubuntu0.2
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.10.1-1ubuntu2
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.7.0-1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20160325-1ubuntu1.2
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.12-1build2
xserver.bootTime: Sat May 20 09:47:23 2017
xserver.configfile: default
xserver.errors:

xserver.logfile: /var/log/Xorg.0.log
xserver.version: 2:1.18.4-0ubuntu0.2
xserver.video_driver: radeon

[Paul White (paulw2u)]

Thank you for taking the time to report this bug and helping to make Ubuntu better. We are sorry that we do not always have the capacity to review all reported bugs in a timely manner.

Ubuntu 16.04 (xenial) reached end-of-standard-support on April 29, 2021.

I'm setting the status of this bug to 'Incomplete' as it's not seen any activity for some time. If this is still an issue when using a currently maintained release of Ubuntu then please let us know which one(s) otherwise this bug report can be left to expire in approximately 60 days time.

[Launchpad Janitor (janitor)]

[Expired for Ubuntu because there has been no activity for 60 days.]