ACPI Exception error when booting...Screen flickers ... Cant proceed

Bug #1691123 reported by Magnify Creatives Services
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Won't Fix
Undecided
Unassigned
xorg (Ubuntu)
Won't Fix
Undecided
Unassigned

Bug Description

When booting the following happens;

ACPI Exception error

Screen flickers

Cant proceed to login area

ProblemType: Bug
DistroRelease: Ubuntu 17.04
Package: xorg 1:7.7+16ubuntu3
ProcVersionSignature: Ubuntu 4.10.0-20.22-generic 4.10.8
Uname: Linux 4.10.0-20-generic i686
NonfreeKernelModules: wl
.tmp.unity_support_test.0:

ApportVersion: 2.20.4-0ubuntu4
Architecture: i386
CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: compiz
CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
CompositorUnredirectFSW: true
CurrentDesktop: Unity:Unity7
Date: Tue May 16 17:26:19 2017
DistUpgraded: Fresh install
DistroCodename: zesty
DistroVariant: ubuntu
DkmsStatus:
 bcmwl, 6.30.223.271+bdcom, 4.10.0-19-generic, i686: installed
 bcmwl, 6.30.223.271+bdcom, 4.10.0-20-generic, i686: installed
ExtraDebuggingInterest: Yes
GraphicsCard:
 Intel Corporation Mobile GME965/GLE960 Integrated Graphics Controller [8086:2a12] (rev 0c) (prog-if 00 [VGA controller])
   Subsystem: Hewlett-Packard Company Mobile GME965/GLE960 Integrated Graphics Controller [103c:308a]
   Subsystem: Hewlett-Packard Company Mobile GME965/GLE960 Integrated Graphics Controller [103c:308a]
InstallationDate: Installed on 2017-05-06 (10 days ago)
InstallationMedia: Ubuntu 17.04 "Zesty Zapus" - Release i386 (20170412)
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.10.0-20-generic root=UUID=e12732ff-648f-491e-95da-e62a2f091aba ro quiet splash
SourcePackage: xorg
Symptom: display
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 12/01/2011
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: 68PVU Ver. F.20
dmi.board.name: 308A
dmi.board.vendor: Hewlett-Packard
dmi.board.version: KBC Version 26.08
dmi.chassis.asset.tag: CNU9282F4Y
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.modalias: dmi:bvnHewlett-Packard:bvr68PVUVer.F.20:bd12/01/2011:svnHewlett-Packard:pn:pvrF.20:rvnHewlett-Packard:rn308A:rvrKBCVersion26.08:cvnHewlett-Packard:ct10:cvr:
dmi.product.version: F.20
dmi.sys.vendor: Hewlett-Packard
version.compiz: compiz 1:0.9.13.1+17.04.20170109-0ubuntu1
version.libdrm2: libdrm2 2.4.76-1
version.libgl1-mesa-dri: libgl1-mesa-dri 17.0.3-1ubuntu1
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 17.0.3-1ubuntu1
version.xserver-xorg-core: xserver-xorg-core 2:1.19.3-1ubuntu1
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.9.0-0ubuntu1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20170309-0ubuntu1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.14-0ubuntu1
xserver.bootTime: Tue May 16 17:10:01 2017
xserver.configfile: default
xserver.errors:

xserver.logfile: /var/log/Xorg.0.log
xserver.version: 2:1.19.3-1ubuntu1
xserver.video_driver: modeset
---
.tmp.unity_support_test.0:

ApportVersion: 2.20.4-0ubuntu4
Architecture: i386
CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: compiz
CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
CompositorUnredirectFSW: true
CurrentDesktop: Unity:Unity7
DistUpgraded: Fresh install
DistroCodename: zesty
DistroRelease: Ubuntu 17.04
DistroVariant: ubuntu
DkmsStatus:
 bcmwl, 6.30.223.271+bdcom, 4.10.0-19-generic, i686: installed
 bcmwl, 6.30.223.271+bdcom, 4.10.0-20-generic, i686: installed
 bcmwl, 6.30.223.271+bdcom, 4.10.0-21-generic, i686: installed
ExtraDebuggingInterest: Yes
GraphicsCard:
 Intel Corporation Mobile GME965/GLE960 Integrated Graphics Controller [8086:2a12] (rev 0c) (prog-if 00 [VGA controller])
   Subsystem: Hewlett-Packard Company Mobile GME965/GLE960 Integrated Graphics Controller [103c:308a]
   Subsystem: Hewlett-Packard Company Mobile GME965/GLE960 Integrated Graphics Controller [103c:308a]
InstallationDate: Installed on 2017-05-06 (10 days ago)
InstallationMedia: Ubuntu 17.04 "Zesty Zapus" - Release i386 (20170412)
NonfreeKernelModules: wl
Package: xorg 1:7.7+16ubuntu3
PackageArchitecture: i386
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.10.0-20-generic root=UUID=e12732ff-648f-491e-95da-e62a2f091aba ro quiet splash
ProcVersionSignature: Ubuntu 4.10.0-20.22-generic 4.10.8
Tags: zesty ubuntu compiz-0.9
Uname: Linux 4.10.0-20-generic i686
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 12/01/2011
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: 68PVU Ver. F.20
dmi.board.name: 308A
dmi.board.vendor: Hewlett-Packard
dmi.board.version: KBC Version 26.08
dmi.chassis.asset.tag: CNU9282F4Y
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.modalias: dmi:bvnHewlett-Packard:bvr68PVUVer.F.20:bd12/01/2011:svnHewlett-Packard:pn:pvrF.20:rvnHewlett-Packard:rn308A:rvrKBCVersion26.08:cvnHewlett-Packard:ct10:cvr:
dmi.product.version: F.20
dmi.sys.vendor: Hewlett-Packard
version.compiz: compiz 1:0.9.13.1+17.04.20170109-0ubuntu1
version.libdrm2: libdrm2 2.4.76-1
version.libgl1-mesa-dri: libgl1-mesa-dri 17.0.3-1ubuntu1
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 17.0.3-1ubuntu1
version.xserver-xorg-core: xserver-xorg-core 2:1.19.3-1ubuntu1
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.9.0-0ubuntu1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20170309-0ubuntu1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.14-0ubuntu1

Revision history for this message
Magnify Creatives Services (i-inoo-2) wrote :
information type: Public → Public Security
information type: Public Security → Private Security
Revision history for this message
Magnify Creatives Services (i-inoo-2) wrote : BootLog.txt

apport information

tags: added: apport-collected
description: updated
Revision history for this message
Magnify Creatives Services (i-inoo-2) wrote : CurrentDmesg.txt

apport information

Revision history for this message
Magnify Creatives Services (i-inoo-2) wrote : Dependencies.txt

apport information

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Magnify Creatives Services (i-inoo-2) wrote : DpkgLog.txt

apport information

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Magnify Creatives Services (i-inoo-2) wrote : JournalErrors.txt

apport information

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Magnify Creatives Services (i-inoo-2) wrote : Lspci.txt

apport information

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Magnify Creatives Services (i-inoo-2) wrote : Lsusb.txt

apport information

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Magnify Creatives Services (i-inoo-2) wrote : ProcCpuinfo.txt

apport information

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Magnify Creatives Services (i-inoo-2) wrote : ProcCpuinfoMinimal.txt

apport information

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Magnify Creatives Services (i-inoo-2) wrote : ProcEnviron.txt

apport information

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Magnify Creatives Services (i-inoo-2) wrote : ProcInterrupts.txt

apport information

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Magnify Creatives Services (i-inoo-2) wrote : ProcModules.txt

apport information

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Magnify Creatives Services (i-inoo-2) wrote : UdevDb.txt

apport information

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Magnify Creatives Services (i-inoo-2) wrote : UnitySupportTest.txt

apport information

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Magnify Creatives Services (i-inoo-2) wrote : XorgLog.txt

apport information

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Magnify Creatives Services (i-inoo-2) wrote : XorgLogOld.txt

apport information

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Magnify Creatives Services (i-inoo-2) wrote : Xrandr.txt

apport information

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Magnify Creatives Services (i-inoo-2) wrote : xdpyinfo.txt

apport information

Revision history for this message
Tyler Hicks (tyhicks) wrote : Bug is not a security issue

Thanks for taking the time to report this bug and helping to make Ubuntu better. We appreciate the difficulties you are facing, but this appears to be a "regular" (non-security) bug. I have unmarked it as a security issue since this bug does not show evidence of allowing attackers to cross privilege boundaries nor directly cause loss of data/privacy. Please feel free to report any other bugs you may find.

information type: Private Security → Public
Revision history for this message
Tyler Hicks (tyhicks) wrote :

Thanks for the bug report. I've added a linux kernel task to the bug since your logs are filled with kernel stack traces.

Revision history for this message
Brad Figg (brad-figg) wrote : Status changed to Confirmed

This change was made by a bot.

Changed in linux (Ubuntu):
status: New → Confirmed
Revision history for this message
Daniel van Vugt (vanvugt) wrote :

Thank you for reporting this bug to Ubuntu.
Ubuntu 17.04 (zesty) reached end-of-life on January 13, 2018.

See this document for currently supported Ubuntu releases:
https://wiki.ubuntu.com/Releases

We appreciate that this bug may be old and you might not be interested in discussing it any more. But if you are then please upgrade to the latest Ubuntu version and re-test. If you then find the bug is still present in the newer Ubuntu version, please add a comment here telling us which new version it is in and change the bug status to Confirmed.

Changed in xorg (Ubuntu):
status: New → Won't Fix
Changed in linux (Ubuntu):
status: Confirmed → Won't Fix
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