package linux-image-4.10.0-21-generic 4.10.0-21.23 failed to install/upgrade: subprocess new pre-installation script returned error exit status 128

[grouch0]

Thought I was doing a normal apt-get update, then apt-get upgrade. Had to do apt configure -a then something alse and updates seemed toproceed. After reboot while doing something alse entirely got pop-up letting me know I had encountered some error and was led to this page to report it. Here I am, this is what I know. I'm not seeing any actual behavioral problems with my system. Maybe the suspicion of an error is actually an error. I don't know.

ProblemType: Package
DistroRelease: Ubuntu 17.04
Package: linux-image-4.10.0-21-generic 4.10.0-21.23
ProcVersionSignature: Ubuntu 4.10.0-20.22-generic 4.10.8
Uname: Linux 4.10.0-20-generic x86_64
ApportVersion: 2.20.4-0ubuntu4.1
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: grouch0 26203 F.... pulseaudio
 /dev/snd/controlC1: grouch0 26203 F.... pulseaudio
Date: Sun May 14 17:09:33 2017
ErrorMessage: subprocess new pre-installation script returned error exit status 128
InstallationDate: Installed on 2016-10-29 (197 days ago)
InstallationMedia: Ubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64 (20160719)
Lsusb:
 Bus 002 Device 002: ID 8087:0020 Intel Corp. Integrated Rate Matching Hub
 Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
 Bus 001 Device 003: ID 04f2:b071 Chicony Electronics Co., Ltd 2.0M UVC Webcam / CNF7129
 Bus 001 Device 002: ID 8087:0020 Intel Corp. Integrated Rate Matching Hub
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: ASUSTeK Computer Inc. G73Jh
ProcFB: 0 radeondrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.10.0-20-generic root=UUID=58565aff-e47e-4bdb-a715-e77f859cd531 ro quiet splash vt.handoff=7
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions: grub-pc 2.02~beta3-4ubuntu2
SourcePackage: linux
Title: package linux-image-4.10.0-21-generic 4.10.0-21.23 failed to install/upgrade: subprocess new pre-installation script returned error exit status 128
UpgradeStatus: Upgraded to zesty on 2017-04-16 (28 days ago)
dmi.bios.date: 01/27/2011
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: G73Jh.213
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: G73Jh
dmi.board.vendor: ASUSTeK Computer Inc.
dmi.board.version: 1.0
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK Computer Inc.
dmi.chassis.version: 1.0
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrG73Jh.213:bd01/27/2011:svnASUSTeKComputerInc.:pnG73Jh:pvr1.0:rvnASUSTeKComputerInc.:rnG73Jh:rvr1.0:cvnASUSTeKComputerInc.:ct10:cvr1.0:
dmi.product.name: G73Jh
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK Computer Inc.

[Brad Figg (brad-figg)]

This change was made by a bot.

[Joseph Salisbury (jsalisbury)]

You may need to run the following from a terminal:

sudo apt-get install -f
sudo apt-get clean
sudo apt-get update

Then re-install the package or updates.

If that does not resolve your issue, please mark the bug as "Confirmed"

[Launchpad Janitor (janitor)]

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]