package linux-image-4.10.0-21-generic (not installed) failed to install/upgrade: subprocess new pre-installation script returned error exit status 128

Bug #1690633 reported by victor mantilla
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Expired
Medium
Unassigned

Bug Description

problemas con ubuntu

ProblemType: Package
DistroRelease: Ubuntu 17.04
Package: linux-image-4.10.0-21-generic (not installed)
ProcVersionSignature: Ubuntu 4.10.0-20.22-generic 4.10.8
Uname: Linux 4.10.0-20-generic x86_64
NonfreeKernelModules: wl
ApportVersion: 2.20.4-0ubuntu4.1
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: victor 2377 F.... pulseaudio
 /dev/snd/controlC1: victor 2377 F.... pulseaudio
Date: Sat May 13 23:44:19 2017
ErrorMessage: subprocess new pre-installation script returned error exit status 128
HibernationDevice: RESUME=UUID=86b91b32-81f7-4b0a-bbea-977565334d5a
InstallationDate: Installed on 2016-12-26 (139 days ago)
InstallationMedia: Ubuntu 16.10 "Yakkety Yak" - Release amd64 (20161012.2)
MachineType: Hewlett-Packard HP 625
ProcFB: 0 radeondrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.10.0-20-generic root=UUID=7d808db4-8b94-40cc-9d2b-6887cbbc0cfa ro quiet splash vt.handoff=7
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions: grub-pc 2.02~beta3-4ubuntu2
SourcePackage: linux
Title: package linux-image-4.10.0-21-generic (not installed) failed to install/upgrade: subprocess new pre-installation script returned error exit status 128
UpgradeStatus: Upgraded to zesty on 2017-03-26 (48 days ago)
dmi.bios.date: 11/10/2015
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: 68DVA Ver. F.60
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: 1475
dmi.board.vendor: Hewlett-Packard
dmi.board.version: KBC Version 72.14
dmi.chassis.asset.tag: 5CG0510500
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.modalias: dmi:bvnHewlett-Packard:bvr68DVAVer.F.60:bd11/10/2015:svnHewlett-Packard:pnHP625:pvr:rvnHewlett-Packard:rn1475:rvrKBCVersion72.14:cvnHewlett-Packard:ct10:cvr:
dmi.product.name: HP 625
dmi.sys.vendor: Hewlett-Packard

Revision history for this message
victor mantilla (victormantilla) wrote :
Revision history for this message
Brad Figg (brad-figg) wrote : Status changed to Confirmed

This change was made by a bot.

Changed in linux (Ubuntu):
status: New → Confirmed
tags: removed: need-duplicate-check
Revision history for this message
Joseph Salisbury (jsalisbury) wrote :

You may need to run the following from a terminal:

sudo apt-get install -f
sudo apt-get clean
sudo apt-get update

Then re-install the package or updates.

If that does not resolve your issue, please mark the bug as "Confirmed"

Changed in linux (Ubuntu):
importance: Undecided → Medium
status: Confirmed → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status: Incomplete → Expired
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