package linux-image-4.10.0-21-generic 4.10.0-21.23 failed to install/upgrade: subprocess new pre-installation script returned error exit status 128

[Juhani Korhonen]

Automatically filed report (Ubuntu GNOME 17.04 Zesty Zapus)

ProblemType: Package
DistroRelease: Ubuntu 17.04
Package: linux-image-4.10.0-21-generic 4.10.0-21.23
ProcVersionSignature: Ubuntu 4.10.0-20.22-generic 4.10.8
Uname: Linux 4.10.0-20-generic x86_64
ApportVersion: 2.20.4-0ubuntu4
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: gdm 1023 F.... pulseaudio
                      sahekyto 1400 F.... pulseaudio
Date: Sat May 13 19:35:38 2017
ErrorMessage: subprocess new pre-installation script returned error exit status 128
InstallationDate: Installed on 2017-05-13 (0 days ago)
InstallationMedia: Ubuntu-GNOME 17.04 "Zesty Zapus" - Release amd64 (20170412)
Lsusb:
 Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
 Bus 001 Device 004: ID 1c4f:0048 SiGma Micro
 Bus 001 Device 003: ID 5986:1111 Acer, Inc
 Bus 001 Device 002: ID 8087:0a2b Intel Corp.
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: System76 Lemur
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.10.0-20-generic.efi.signed root=UUID=ed0bafa6-440e-491a-8285-41a4db80695e ro quiet splash vt.handoff=7
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions: grub-pc N/A
SourcePackage: linux
Title: package linux-image-4.10.0-21-generic 4.10.0-21.23 failed to install/upgrade: subprocess new pre-installation script returned error exit status 128
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 02/17/2017
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 5.12
dmi.board.asset.tag: Tag 12345
dmi.board.name: Lemur
dmi.board.vendor: System76
dmi.board.version: lemu7
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: System76
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr5.12:bd02/17/2017:svnSystem76:pnLemur:pvrlemu7:rvnSystem76:rnLemur:rvrlemu7:cvnSystem76:ct10:cvrN/A:
dmi.product.name: Lemur
dmi.product.version: lemu7
dmi.sys.vendor: System76

[Brad Figg (brad-figg)]

This change was made by a bot.

[Joseph Salisbury (jsalisbury)]

You may need to run the following from a terminal:

sudo apt-get install -f
sudo apt-get clean
sudo apt-get update

Then re-install the package or updates.

If that does not resolve your issue, please mark the bug as "Confirmed"

[Launchpad Janitor (janitor)]

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]