PCI/internal sound card not detected

Bug #1687535 reported by wasimakram
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
alsa-driver (Ubuntu)
Invalid
Undecided
Unassigned

Bug Description

Problem: My audio is not working. I'm getting that "Dummy Output" in the sound settings. I've been scouring the web, but nothing I try is working. I've tried

sudo alsa force-reload

sudo apt-get remove --purge alsa-utils

sudo apt-get install alsa-utils

I've tried about every single little thing, and it's driving me crazy.

Ubuntu dist: Saucy Salamander (13.10, running GNOME-3 Desktop) Results of lspci:00:00.0 Host bridge: Intel Corporation 3rd Gen Core processor DRAM Controller (rev 09)
00:02.0 VGA compatible controller: Intel Corporation 3rd Gen Core processor Graphics Controller (rev 09)
00:14.0 USB controller: Intel Corporation 7 Series/C210 Series Chipset Family USB xHCI Host Controller (rev 04)
00:16.0 Communication controller: Intel Corporation 7 Series/C216 Chipset Family MEI Controller #1 (rev 04)
00:1a.0 USB controller: Intel Corporation 7 Series/C216 Chipset Family USB Enhanced Host Controller #2 (rev 04)
00:1b.0 Audio device: Intel Corporation 7 Series/C216 Chipset Family High Definition Audio Controller (rev 04)
00:1c.0 PCI bridge: Intel Corporation 7 Series/C216 Chipset Family PCI Express Root Port 1 (rev c4)
00:1c.1 PCI bridge: Intel Corporation 7 Series/C210 Series Chipset Family PCI Express Root Port 2 (rev c4)
00:1c.2 PCI bridge: Intel Corporation 7 Series/C210 Series Chipset Family PCI Express Root Port 3 (rev c4)
00:1c.3 PCI bridge: Intel Corporation 7 Series/C216 Chipset Family PCI Express Root Port 4 (rev c4)
00:1d.0 USB controller: Intel Corporation 7 Series/C216 Chipset Family USB Enhanced Host Controller #1 (rev 04)
00:1f.0 ISA bridge: Intel Corporation 7 Series Chipset Family LPC Controller (rev 04)
00:1f.2 SATA controller: Intel Corporation 7 Series Chipset Family 6-port SATA Controller [AHCI mode] (rev 04)
00:1f.3 SMBus: Intel Corporation 7 Series/C216 Chipset Family SMBus Controller (rev 04)
00:1f.6 Signal processing controller: Intel Corporation 7 Series/C210 Series Chipset Family Thermal Management Controller (rev 04)
01:00.0 Network controller: Realtek Semiconductor Co., Ltd. RTL8188EE Wireless Network Adapter (rev 01)
02:00.0 Unassigned class [ff00]: Realtek Semiconductor Co., Ltd. RTL8411B PCI Express Card Reader (rev 01)
02:00.1 Ethernet controller: Realtek Semiconductor Co., Ltd. RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller (rev 12)
(wasn't quite sure how much you guys needed)
For some reason, I don't have a .asoundrc file or /etc/asoundrc.conf file. I can't get into alsamixer either. I've uninstalled, reinstalled, uninstalled, and reinstalled alsa-base, alsa-utils, pulseaudio, and even Wine.
I don't know what else to do at this point. Can you guys help me?

EDIT: sudo alsa force-reload returns

 Unloading ALSA sound driver modules: (none loaded).
Loading ALSA sound driver modules: (none to reload).
Do I have to reinstall Ubuntu?

ProblemType: Bug
DistroRelease: Ubuntu 17.04
Package: alsa-base 1.0.25+dfsg-0ubuntu5
ProcVersionSignature: Ubuntu 4.10.0-20.22-generic 4.10.8
Uname: Linux 4.10.0-20-generic i686
ApportVersion: 2.20.4-0ubuntu4
Architecture: i386
AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 1:
CurrentDesktop: Unity:Unity7
Date: Tue May 2 10:00:25 2017
InstallationDate: Installed on 2016-10-20 (193 days ago)
InstallationMedia: Ubuntu 16.04.1 LTS "Xenial Xerus" - Release i386 (20160719)
PackageArchitecture: all
ProcEnviron:
 LANGUAGE=en_IN:en
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_IN
 SHELL=/bin/bash
SourcePackage: alsa-driver
Symptom: audio
Title: PCI/internal sound card not detected
UpgradeStatus: Upgraded to zesty on 2017-04-20 (11 days ago)
dmi.bios.date: 07/06/2015
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 1.03
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: Gateway NE46Rs1
dmi.board.vendor: Acer
dmi.board.version: To be filled by O.E.M.
dmi.chassis.asset.tag: To Be Filled By O.E.M.
dmi.chassis.type: 10
dmi.chassis.vendor: Acer
dmi.chassis.version: To Be Filled By O.E.M.
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr1.03:bd07/06/2015:svnAcer:pnGatewayNE46Rs1:pvrTobefilledbyO.E.M.:rvnAcer:rnGatewayNE46Rs1:rvrTobefilledbyO.E.M.:cvnAcer:ct10:cvrToBeFilledByO.E.M.:
dmi.product.name: Gateway NE46Rs1
dmi.product.version: To be filled by O.E.M.
dmi.sys.vendor: Acer

Revision history for this message
wasimakram (was232) wrote :
Revision history for this message
dino99 (9d9) wrote :
Changed in alsa-driver (Ubuntu):
status: New → Invalid
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