Can't use VGA

[GNACADJA]

Hi,

when i connect an external screen, throught VGA , my laptop (DELL Latitude E6410 ) doesn't detect it.

typing xrandr -q in terminal give me :

xrandr: Failed to get size of gamma for output default
Screen 0: minimum 1280 x 800, current 1280 x 800, maximum 1280 x 800
default connected primary 1280x800+0+0 0mm x 0mm
   1280x800 76.00*

thanks for your help

ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: xorg 1:7.7+13ubuntu3
Uname: Linux 4.9.0-040900-generic x86_64
.tmp.unity_support_test.1:

ApportVersion: 2.20.1-0ubuntu2.5
Architecture: amd64
CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: compiz
CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
CompositorUnredirectFSW: true
CurrentDesktop: Unity
Date: Mon Apr 24 12:07:49 2017
DistUpgraded: Fresh install
DistroCodename: xenial
DistroVariant: ubuntu
DkmsStatus:
 i915-4.6.3-4.4.0, 1, 4.4.0-71-generic, x86_64: installed
 i915-4.6.3-4.4.0, 1, 4.4.0-72-generic, x86_64: installed
 virtualbox, 5.0.36, 4.4.0-72-generic, x86_64: installed
 virtualbox, 5.0.36, 4.9.0-040900-generic, x86_64: installed
ExtraDebuggingInterest: Yes, including running git bisection searches
GraphicsCard:
 Intel Corporation Core Processor Integrated Graphics Controller [8086:0046] (rev 02) (prog-if 00 [VGA controller])
   Subsystem: Dell Latitude E6410 [1028:040a]
InstallationDate: Installed on 2016-06-26 (302 days ago)
InstallationMedia: Ubuntu 16.04 LTS "Xenial Xerus" - Release amd64 (20160420.1)
MachineType: Dell Inc. Latitude E6410
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.9.0-040900-generic root=/dev/mapper/ubuntu--vg-root ro nomodeset
Renderer: Software
SourcePackage: xorg
UpgradeStatus: No upgrade log present (probably fresh install)
XorgConf:
 Section "Device"
 Identifier "My device"
 Driver "intel"
 EndSection
dmi.bios.date: 08/10/2010
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A05
dmi.board.asset.tag: 111737
dmi.board.name: 0667CC
dmi.board.vendor: Dell Inc.
dmi.board.version: A03
dmi.chassis.asset.tag: 111737
dmi.chassis.type: 9
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvrA05:bd08/10/2010:svnDellInc.:pnLatitudeE6410:pvr0001:rvnDellInc.:rn0667CC:rvrA03:cvnDellInc.:ct9:cvr:
dmi.product.name: Latitude E6410
dmi.product.version: 0001
dmi.sys.vendor: Dell Inc.
version.compiz: compiz 1:0.9.12.2+16.04.20160823-0ubuntu1
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.70-1~ubuntu16.04.1
version.libgl1-mesa-dri: libgl1-mesa-dri 12.0.6-0ubuntu0.16.04.1
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 12.0.6-0ubuntu0.16.04.1
version.xserver-xorg-core: xserver-xorg-core 2:1.18.4-0ubuntu0.2
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.10.1-1ubuntu2
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.7.0-1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20160325-1ubuntu1.2
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.12-1build2
xserver.bootTime: Mon Apr 24 11:31:32 2017
xserver.configfile: /etc/X11/xorg.conf
xserver.errors:
 No devices detected.
 open /dev/dri/card0: No such file or directory
 open /dev/dri/card0: No such file or directory
 Screen 0 deleted because of no matching config section.
 AIGLX: reverting to software rendering
xserver.logfile: /var/log/Xorg.0.log
xserver.outputs:

xserver.version: 2:1.18.4-0ubuntu0.2

[Paul White (paulw2u)]

Thank you for taking the time to report this bug and helping to make Ubuntu better. We are sorry that we do not always have the capacity to review all reported bugs in a timely manner.

Ubuntu 16.04 (xenial) reached end-of-standard-support on April 29, 2021.

I'm setting the status of this bug to 'Incomplete' as it's not seen any activity for some time. If this is still an issue when using a currently maintained release of Ubuntu then please let us know which one(s) otherwise this bug report can be left to expire in approximately 60 days time.

[Launchpad Janitor (janitor)]

[Expired for xorg (Ubuntu) because there has been no activity for 60 days.]