[X555UB, Realtek ALC256, Black Headphone Out, Right] No sound at all

[Andrey]

There is no sound on my pc. I had sound yesterday!

ProblemType: Bug
DistroRelease: Ubuntu 17.04
Package: alsa-base 1.0.25+dfsg-0ubuntu5
ProcVersionSignature: Ubuntu 4.10.0-19.21-generic 4.10.8
Uname: Linux 4.10.0-19-generic x86_64
NonfreeKernelModules: wl
ApportVersion: 2.20.4-0ubuntu4
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/pcmC0D3p: work 2046 F...m pulseaudio
 /dev/snd/pcmC0D0c: work 2046 F...m pulseaudio
 /dev/snd/controlC0: work 2046 F.... pulseaudio
CurrentDesktop: Unity:Unity7
Date: Thu Apr 20 10:12:51 2017
EcryptfsInUse: Yes
InstallationDate: Installed on 2016-11-07 (164 days ago)
InstallationMedia: Ubuntu 16.10 "Yakkety Yak" - Release amd64 (20161012.2)
JournalErrors:
 Error: command ['journalctl', '-b', '--priority=warning', '--lines=1000'] failed with exit code 1: Hint: You are currently not seeing messages from other users and the system.
       Users in the 'systemd-journal' group can see all messages. Pass -q to
       turn off this notice.
 No journal files were opened due to insufficient permissions.
PackageArchitecture: all
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed
Symptom_Card: Built-in Audio - HDA Intel PCH
Symptom_DevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/pcmC0D3p: work 2046 F...m pulseaudio
 /dev/snd/pcmC0D0c: work 2046 F...m pulseaudio
 /dev/snd/controlC0: work 2046 F.... pulseaudio
Symptom_Jack: Black Headphone Out, Right
Symptom_Type: No sound at all
Title: [X555UB, Realtek ALC256, Black Headphone Out, Right] No sound at all
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 07/06/2016
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: X555UB.300
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: X555UB
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.asset.tag: ATN12345678901234567
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.version: 1.0
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrX555UB.300:bd07/06/2016:svnASUSTeKCOMPUTERINC.:pnX555UB:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnX555UB:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
dmi.product.name: X555UB
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK COMPUTER INC.

[Launchpad Janitor (janitor)]

Status changed to 'Confirmed' because the bug affects multiple users.

[dino99 (9d9)]

That version is now dead
http://news.softpedia.com/news/ubuntu-17-04-zesty-zapus-has-reached-end-of-life-upgrade-to-ubuntu-17-10-now-519360.shtml