Netflix and Amazon Prime Video stopped working on Firefox (32 Bit Versions only)

Bug #1684209 reported by Nicolas Knotzer
32
This bug affects 6 people
Affects Status Importance Assigned to Milestone
firefox (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

Firefox does not display Netflix and Amazon Prime Movies. DRM is enabled in Firefox (widivine). I tested different distros (Ubuntu 16.04, Lubuntu 16.04, Lubuntu 17.10). The problem only occurs with the 32 bit versions. 64 bit distros work fine. The error started to appear on 2017-04-18. Before Netflix and Amazon prime worked fine on the 32 bit version of Lubuntu 16.04.

Firefox Version is 52.0.2 (32 Bit).

Netflix displays error code F7363-1260. Amazon Prime Video shows error code 7031.

Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in firefox (Ubuntu):
status: New → Confirmed
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