Netflix and Amazon Prime Video stopped working on Firefox (32 Bit Versions only)
Bug #1684209 reported by
Nicolas Knotzer
This bug report is a duplicate of:
Bug #1675202: Error Code: F7363-1260 trying to use Netflix on Firefox.
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This bug affects 6 people
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
firefox (Ubuntu) |
Confirmed
|
Undecided
|
Unassigned |
Bug Description
Firefox does not display Netflix and Amazon Prime Movies. DRM is enabled in Firefox (widivine). I tested different distros (Ubuntu 16.04, Lubuntu 16.04, Lubuntu 17.10). The problem only occurs with the 32 bit versions. 64 bit distros work fine. The error started to appear on 2017-04-18. Before Netflix and Amazon prime worked fine on the 32 bit version of Lubuntu 16.04.
Firefox Version is 52.0.2 (32 Bit).
Netflix displays error code F7363-1260. Amazon Prime Video shows error code 7031.
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Status changed to 'Confirmed' because the bug affects multiple users.