Can't access to network using ethernet through USB-C hub
Bug #1682937 reported by
LeSam
This bug affects 1 person
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
linux (Ubuntu) |
Expired
|
Medium
|
Unassigned |
Bug Description
Dell XPS-15, Ubuntu 16.04, Caldigit Hub.
When I plug this hub on my windows partition, the ethernet connection is detected fine and I can use it to access my local network and Internet. Not under Ubuntu.
Ubuntu does detect the USB-C hub since it uses it to power my laptop and plug 2 additional monitors. The network also works with Ubuntu if I use the Wifi. But ethernet works only with Windows.
This seems specific to this hub as I have tried a USB-C ethernet adapter that worked with Ubuntu in the past.
I don't have a ethernet port on the laptop to do more tests, the XPS15 only has a usb-c port.
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This bug is missing log files that will aid in diagnosing the problem. From a terminal window please run:
apport-collect 1682937
and then change the status of the bug to 'Confirmed'.
If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.
This change has been made by an automated script, maintained by the Ubuntu Kernel Team.