All kernels since 4.4.0-62

[roger haslock]

Apr 6 09:30:00 LM-desktop kernel: [ 167.644251] usb 2-1.3: new high-speed USB device number 5 using ehci-pci
Apr 6 09:30:00 LM-desktop kernel: [ 167.738544] usb 2-1.3: New USB device found, idVendor=0bda, idProduct=8178
Apr 6 09:30:00 LM-desktop kernel: [ 167.738549] usb 2-1.3: New USB device strings: Mfr=1, Product=2, SerialNumber=3
Apr 6 09:30:00 LM-desktop kernel: [ 167.738552] usb 2-1.3: Product: 802.11n WLAN Adapter
Apr 6 09:30:00 LM-desktop kernel: [ 167.738554] usb 2-1.3: Manufacturer: Realtek
Apr 6 09:30:00 LM-desktop kernel: [ 167.738556] usb 2-1.3: SerialNumber: 00e04c000001
Apr 6 09:30:00 LM-desktop mtp-probe: checking bus 2, device 5: "/sys/devices/pci0000:00/0000:00:1d.0/usb2/2-1/2-1.3"
Apr 6 09:30:00 LM-desktop mtp-probe: bus: 2, device: 5 was not an MTP device

This kills the system.
---
ApportVersion: 2.20.1-0ubuntu2.5
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC1: roger 2372 F.... pulseaudio
 /dev/snd/controlC0: roger 2372 F.... pulseaudio
CurrentDesktop: X-Cinnamon
DistroRelease: Linux 18.1
HibernationDevice: RESUME=UUID=27382fba-e0c6-452f-b1a0-8fbe5778b1f0
InstallationDate: Installed on 2017-01-30 (65 days ago)
InstallationMedia: Linux Mint 18.1 "Serena" - Release amd64 20161213
MachineType: Gigabyte Technology Co., Ltd. To be filled by O.E.M.
NonfreeKernelModules: talpa_vfshook talpa_pedconnector talpa_pedevice talpa_vcdevice talpa_core talpa_linux talpa_syscallhook nvidia_uvm nvidia
Package: linux (not installed)
ProcFB:

ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-62-generic root=UUID=0b5df066-a9db-4e55-9b73-3a51b50997ab ro quiet splash
ProcVersionSignature: Ubuntu 4.4.0-62.83-generic 4.4.40
RelatedPackageVersions:
 linux-restricted-modules-4.4.0-62-generic N/A
 linux-backports-modules-4.4.0-62-generic N/A
 linux-firmware 1.157.8
RfKill:
 0: phy0: Wireless LAN
  Soft blocked: no
  Hard blocked: no
Tags: serena
Uname: Linux 4.4.0-62-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 07/30/2012
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: F7
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: H61M-S1
dmi.board.vendor: Gigabyte Technology Co., Ltd.
dmi.board.version: x.x
dmi.chassis.asset.tag: To Be Filled By O.E.M.
dmi.chassis.type: 3
dmi.chassis.vendor: Gigabyte Technology Co., Ltd.
dmi.chassis.version: To Be Filled By O.E.M.
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrF7:bd07/30/2012:svnGigabyteTechnologyCo.,Ltd.:pnTobefilledbyO.E.M.:pvrTobefilledbyO.E.M.:rvnGigabyteTechnologyCo.,Ltd.:rnH61M-S1:rvrx.x:cvnGigabyteTechnologyCo.,Ltd.:ct3:cvrToBeFilledByO.E.M.:
dmi.product.name: To be filled by O.E.M.
dmi.product.version: To be filled by O.E.M.
dmi.sys.vendor: Gigabyte Technology Co., Ltd.

[roger haslock (rchaslock-d)]

The system is Linux Mint. My apologies if the information is not complete.

[Brad Figg (brad-figg)]

This bug is missing log files that will aid in diagnosing the problem. From a terminal window please run:

apport-collect 1680369

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

[Joseph Salisbury (jsalisbury)]

Does this issue go away if you boot the prior kernel version?

[Joseph Salisbury (jsalisbury)]

Would it be possible for you to test the latest upstream stable kernel? Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest v4.4 stable kernel[0].

If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'.

If you are unable to test the mainline kernel, for example it will not boot, please add the tag: 'kernel-unable-to-test-upstream'.
Once testing of the upstream kernel is complete, please mark this bug as "Confirmed".

Thanks in advance.

[0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.4.59

[roger haslock (rchaslock-d)]

apport information

[roger haslock (rchaslock-d)]

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[roger haslock (rchaslock-d)]

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[roger haslock (rchaslock-d)]

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[roger haslock (rchaslock-d)]

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[roger haslock (rchaslock-d)]

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[roger haslock (rchaslock-d)]

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[roger haslock (rchaslock-d)]

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[roger haslock (rchaslock-d)]

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[roger haslock (rchaslock-d)]

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[roger haslock (rchaslock-d)]

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[roger haslock (rchaslock-d)]

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[roger haslock (rchaslock-d)]

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[roger haslock (rchaslock-d)]

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[roger haslock (rchaslock-d)]

I am running
4.4.0-62-generic
because that was the last kernel which gave me WiFi access.

I ran apport-collect under that kernel in response to the missing logs request. I apologise if the result does not help.

When the system crashes, it no longer responds to the power button on the CPU: I have to turn it off at the mains. I cannot therefore collect logs after the crash.

[roger haslock (rchaslock-d)]

I tried to install to install the mainline kernel. But failed:-

Selecting previously unselected package linux-headers-4.4.59-040459-generic.
(Reading database ... 309226 files and directories currently installed.)
Preparing to unpack linux-headers-4.4.59-040459-generic_4.4.59-040459.201703310531_amd64.deb ...
Unpacking linux-headers-4.4.59-040459-generic (4.4.59-040459.201703310531) ...
Selecting previously unselected package linux-image-4.4.59-040459-generic.
Preparing to unpack linux-image-4.4.59-040459-generic_4.4.59-040459.201703310531_amd64.deb ...
Examining /etc/kernel/preinst.d/
run-parts: executing /etc/kernel/preinst.d/intel-microcode 4.4.59-040459-generic /boot/vmlinuz-4.4.59-040459-generic
Done.
Unpacking linux-image-4.4.59-040459-generic (4.4.59-040459.201703310531) ...
dpkg: dependency problems prevent configuration of linux-headers-4.4.59-040459-generic:
 linux-headers-4.4.59-040459-generic depends on linux-headers-4.4.59-040459; however:
  Package linux-headers-4.4.59-040459 is not installed.

dpkg: error processing package linux-headers-4.4.59-040459-generic (--install):
 dependency problems - leaving unconfigured
Setting up linux-image-4.4.59-040459-generic (4.4.59-040459.201703310531) ...
Running depmod.
update-initramfs: deferring update (hook will be called later)
Examining /etc/kernel/postinst.d.
run-parts: executing /etc/kernel/postinst.d/apt-auto-removal 4.4.59-040459-generic /boot/vmlinuz-4.4.59-040459-generic
run-parts: executing /etc/kernel/postinst.d/dkms 4.4.59-040459-generic /boot/vmlinuz-4.4.59-040459-generic
ERROR (dkms apport): kernel package linux-headers-4.4.59-040459-generic is not supported
Error! Bad return status for module build on kernel: 4.4.59-040459-generic (x86_64)
Consult /var/lib/dkms/bbswitch/0.8/build/make.log for more information.
ERROR (dkms apport): kernel package linux-headers-4.4.59-040459-generic is not supported
Error! Bad return status for module build on kernel: 4.4.59-040459-generic (x86_64)
Consult /var/lib/dkms/ndiswrapper/1.60/build/make.log for more information.
ERROR (dkms apport): kernel package linux-headers-4.4.59-040459-generic is not supported
Error! Bad return status for module build on kernel: 4.4.59-040459-generic (x86_64)
Consult /var/lib/dkms/nvidia-340/340.102/build/make.log for more information.
ERROR (dkms apport): kernel package linux-headers-4.4.59-040459-generic is not supported
Error! Bad return status for module build on kernel: 4.4.59-040459-generic (x86_64)
Consult /var/lib/dkms/virtualbox-guest/5.0.32/build/make.log for more information.
run-parts: executing /etc/kernel/postinst.d/initramfs-tools 4.4.59-040459-generic /boot/vmlinuz-4.4.59-040459-generic
update-initramfs: Generating /boot/initrd.img-4.4.59-040459-generic
^CFailed to process /etc/kernel/postinst.d at /var/lib/dpkg/info/linux-image-4.4.59-040459-generic.postinst line 1052.
dpkg: error processing package linux-image-4.4.59-040459-generic (--install):
 subprocess installed post-installation script returned error exit status 2
Errors were encountered while processing:
 linux-headers-4.4.59-040459-generic
 linux-image-4.4.59-040459-generic

[roger haslock (rchaslock-d)]

I reiterate, I am running Linux Mint.

And how do I add the tag: kernel-unable-to-test-upstream

[Manfred Hampl (m-hampl)]

Probably a duplicate of Bug #1666421

You might try the 4.4.0-73 version of the kernel packages from the -proposed repository.

[roger haslock (rchaslock-d)]

I agree. This looks to be a duplicate of Bug #1666421.
Will try 4.4.0-73 when Linux Mint Update offers it.
Would accept closure of this bug.

[roger haslock (rchaslock-d)]

Updated to 4.4.0-75-generic today.

Problem has vanished.