The above the linux (4.4.0-71.92) kernel fails to login after the login screen, since the screen freezes and cannot proceed further.
Mouse and keyboard freezes. No response even after trying to get into terminal Alt+Control+F3.
The system works fine with the kernal 4.4.0-53(both low latency and ordinary). My system has xorg amd gpu drivers. I suppose there is something closely linked with the driver.
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ApportVersion: 2.20.1-0ubuntu2.5
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: abdul 1830 F.... pulseaudio
CurrentDesktop: X-Cinnamon
DistroRelease: Linux 18.1
HibernationDevice: RESUME=UUID=d5b46fe3-47fb-4203-a8dd-e3badc88825a
InstallationDate: Installed on 2017-03-25 (7 days ago)
InstallationMedia: Linux Mint 18.1 "Serena" - Release amd64 20161213
MachineType: System manufacturer System Product Name
Package: linux (not installed)
ProcFB: 0 radeondrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-53-lowlatency root=/dev/mapper/mint--vg-root ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 4.4.0-53.74-lowlatency 4.4.30
RelatedPackageVersions:
linux-restricted-modules-4.4.0-53-lowlatency N/A
linux-backports-modules-4.4.0-53-lowlatency N/A
linux-firmware 1.157.8
RfKill:
0: phy0: Wireless LAN
Soft blocked: no
Hard blocked: no
Tags: serena
Uname: Linux 4.4.0-53-lowlatency x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 03/10/2016
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 1503
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: A68HM-K
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: Rev X.0x
dmi.chassis.asset.tag: Asset-1234567890
dmi.chassis.type: 3
dmi.chassis.vendor: Chassis Manufacture
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr1503:bd03/10/2016:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnA68HM-K:rvrRevX.0x:cvnChassisManufacture:ct3:cvrChassisVersion:
dmi.product.name: System Product Name
dmi.product.version: System Version
dmi.sys.vendor: System manufacturer
This bug is missing log files that will aid in diagnosing the problem. From a terminal window please run:
apport-collect 1678537
and then change the status of the bug to 'Confirmed'.
If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.
This change has been made by an automated script, maintained by the Ubuntu Kernel Team.