Mail doesn't allow Gmail signin with 2fa enabled

Bug #1678483 reported by Nicholas White
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
Mail
New
Undecided
Unassigned

Bug Description

When I attempt to sign in to my Gmail account through Mail, I am unable to sign in. I was previously signed into Mail before enabling 2fa on my Google account, and then after I was signed out and unable to sign in again. Mail gives me an "Incorrect Credentials" error and I don't receive any two-factor prompt on my phone. I've tried both the same account, which has 2fa enabled through an on-device prompt, and another account that I've never added before with 2fa enabled through SMS.

Revision history for this message
Pedro Jordão (pedrohjordao) wrote :

You need to get a application password (or something like this) on your Google profile security options. It's a single use password for applications that don't support 2fa.

It would be nice if Mail supported 2fa like other mail applications do, but the single use password works well enough.

To post a comment you must log in.
This report contains Public information  
Everyone can see this information.

Other bug subscribers

Remote bug watches

Bug watches keep track of this bug in other bug trackers.