package cups-daemon 2.1.3-4 failed to install/upgrade: subprocess new pre-removal script returned error exit status 1

Bug #1677054 reported by Jonathan Stone
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
cups (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

I'm new to Ubuntu, no clue what happened. Just tried to install an OS update from the software manager.

ProblemType: Package
DistroRelease: Ubuntu 16.04
Package: cups-daemon 2.1.3-4
ProcVersionSignature: Ubuntu 4.4.0-66.87-generic 4.4.44
Uname: Linux 4.4.0-66-generic x86_64
ApportVersion: 2.20.1-0ubuntu2.5
Architecture: amd64
CupsErrorLog:

Date: Tue Mar 28 01:29:54 2017
ErrorMessage: subprocess new pre-removal script returned error exit status 1
InstallationDate: Installed on 2017-01-21 (65 days ago)
InstallationMedia: Ubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64 (20160719)
Lpstat: Error: command ['lpstat', '-v'] failed with exit code 1: lpstat: No destinations added.
MachineType: MSI MS-7641
Papersize: letter
ProcCmdline: BOOT_IMAGE=/boot/vmlinuz-4.4.0-66-generic root=UUID=dc5ab334-a489-4fc8-beca-72fce6981c05 ro quiet splash vt.handoff=7
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-66-generic root=UUID=dc5ab334-a489-4fc8-beca-72fce6981c05 ro quiet splash vt.handoff=7
RelatedPackageVersions:
 dpkg 1.18.4ubuntu1.1
 apt 1.2.19
SourcePackage: cups
Title: package cups-daemon 2.1.3-4 failed to install/upgrade: subprocess new pre-removal script returned error exit status 1
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 05/28/2013
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: V25.0
dmi.board.asset.tag: To Be Filled By O.E.M.
dmi.board.name: 760GMA-P34(FX) (MS-7641)
dmi.board.vendor: MSI
dmi.board.version: 5.0
dmi.chassis.asset.tag: To Be Filled By O.E.M.
dmi.chassis.type: 3
dmi.chassis.vendor: MSI
dmi.chassis.version: 5.0
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrV25.0:bd05/28/2013:svnMSI:pnMS-7641:pvr5.0:rvnMSI:rn760GMA-P34(FX)(MS-7641):rvr5.0:cvnMSI:ct3:cvr5.0:
dmi.product.name: MS-7641
dmi.product.version: 5.0
dmi.sys.vendor: MSI

Revision history for this message
Jonathan Stone (teddymalone) wrote :
tags: removed: need-duplicate-check
Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in cups (Ubuntu):
status: New → Confirmed
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