Acq: Load MARC Order Records Interface Sometimes Times Out While Loading Records and Creating a PO

[Jennifer Pringle]

Evergreen 2.10

We have had numerous instances where staff load MARC files through the Load MARC Order Records interface and Evergreen displays that the file is partially loaded and the progress bar keeps going but no further progress is ever made. Staff then search for new pending purchase orders and usually find a new purchase order with all of their records on it.

It seems like the Load MARC Order Records interface is sometimes timing out before it can report that the file has been loaded and give links to the selection list or purchase order that was created from the file. This does not happen with all files and we don't see any obvious similarities between the files that do result in time outs.

[Chris Sharp (chrissharp123)]

This may be legitimately considered a duplicate of a bug I opened just after the 2015 Hack-A-Way: https://bugs.launchpad.net/evergreen/+bug/1514085

[Jennifer Pringle (jpringle-u)]

This continues to be an issue in the web client in 3.1

[Jennifer Pringle (jpringle-u)]

This continues to be an issue in acquisitions in 3.5

[Jennifer Pringle (jpringle-u)]

Just reproduced this in 3.11 using the new angular Load MARC Order Records interface.

Load MARC Order Records interface is still showing as Processing but my PO has been created (found it through search) and it all the holdings information has been loaded to it.

[Jennifer Pringle (jpringle-u)]

To note, my file only had 14 records in it, each with only 1 copy, so not a big file.

I loaded a file with 2 records in it and that one finished processing and gave me the view queue/PO options.

[Andrea Neiman (aneiman)]

This should be resolved with the background import functionality available as part of the Acq work in 3.13 (bug 2039609)