after update the printer quit tried reloading cups but didn,hve enough experience to do it successfully

Bug #1673666 reported by warren
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
cups (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

updated computer than tried printing a floor plan from the internet. "print to file" was displayed in print window , clicked on printer icon and it said no printer connected to server.

ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: cups (not installed)
ProcVersionSignature: Ubuntu 4.4.0-66.87-generic 4.4.44
Uname: Linux 4.4.0-66-generic i686
ApportVersion: 2.20.1-0ubuntu2.5
Architecture: i386
CurrentDesktop: Unity
Date: Fri Mar 17 00:09:54 2017
InstallationDate: Installed on 2015-03-14 (733 days ago)
InstallationMedia: Ubuntu 12.04.2 LTS "Precise Pangolin" - Release i386 (20130213)
ProcEnviron:
 LANGUAGE=en_US
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_US.UTF-8
 SHELL=/bin/bash
SourcePackage: cups
UpgradeStatus: Upgraded to xenial on 2016-11-11 (125 days ago)

Revision history for this message
warren (locoboilermaker) wrote :
Revision history for this message
gf (gf-interlinks-deactivatedaccount) wrote :

Hello Warren,
Thank you for submitting this bug and reporting a problem with cups. You made this bug report some time ago and Ubuntu and cups have been updated since then.

Could you confirm that this is no longer a problem and that we can close the ticket?
If it is still a problem, are you still interested in finding a solution to this bug?
If you are, could you let us know and, in the current version, could you run the following (only once):
apport-collect 1673666
and upload the updated logs and and any other logs that are relevant for this particular issue.

Thank you again for helping make Ubuntu and cups better.
G

Changed in cups (Ubuntu):
status: New → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for cups (Ubuntu) because there has been no activity for 60 days.]

Changed in cups (Ubuntu):
status: Incomplete → Expired
Revision history for this message
warren (locoboilermaker) wrote : Catch Up

 sorry to bother you, do you order from amazo n?
Thanks

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