after update the printer quit tried reloading cups but didn,hve enough experience to do it successfully
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
cups (Ubuntu) |
Expired
|
Undecided
|
Unassigned |
Bug Description
updated computer than tried printing a floor plan from the internet. "print to file" was displayed in print window , clicked on printer icon and it said no printer connected to server.
ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: cups (not installed)
ProcVersionSign
Uname: Linux 4.4.0-66-generic i686
ApportVersion: 2.20.1-0ubuntu2.5
Architecture: i386
CurrentDesktop: Unity
Date: Fri Mar 17 00:09:54 2017
InstallationDate: Installed on 2015-03-14 (733 days ago)
InstallationMedia: Ubuntu 12.04.2 LTS "Precise Pangolin" - Release i386 (20130213)
ProcEnviron:
LANGUAGE=en_US
PATH=(custom, no user)
XDG_RUNTIME_
LANG=en_US.UTF-8
SHELL=/bin/bash
SourcePackage: cups
UpgradeStatus: Upgraded to xenial on 2016-11-11 (125 days ago)
Hello Warren,
Thank you for submitting this bug and reporting a problem with cups. You made this bug report some time ago and Ubuntu and cups have been updated since then.
Could you confirm that this is no longer a problem and that we can close the ticket?
If it is still a problem, are you still interested in finding a solution to this bug?
If you are, could you let us know and, in the current version, could you run the following (only once):
apport-collect 1673666
and upload the updated logs and and any other logs that are relevant for this particular issue.
Thank you again for helping make Ubuntu and cups better.
G