PCI/internal sound card not detected

Bug #1668317 reported by Thanapong
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
alsa-driver (Ubuntu)
New
Undecided
Unassigned

Bug Description

Ubuntu 16.04.1 on Dell XPS15 9650 dose not have sound after installing Graphics Drivers Nvidia375.39

ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: alsa-base 1.0.25+dfsg-0ubuntu5
ProcVersionSignature: Ubuntu 4.4.0-64.85-generic 4.4.44
Uname: Linux 4.4.0-64-generic x86_64
NonfreeKernelModules: nvidia_drm nvidia_modeset nvidia
ApportVersion: 2.20.1-0ubuntu2.1
Architecture: amd64
AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 1:
CurrentDesktop: Unity
Date: Mon Feb 27 16:03:02 2017
InstallationDate: Installed on 2017-02-27 (0 days ago)
InstallationMedia: Ubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64 (20160719)
PackageArchitecture: all
ProcEnviron:
 LANGUAGE=en_GB:en
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_GB.UTF-8
 SHELL=/bin/bash
SourcePackage: alsa-driver
Symptom: audio
Title: PCI/internal sound card not detected
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 01/18/2017
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.1.3
dmi.board.name: 05FFDN
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 10
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvr1.1.3:bd01/18/2017:svnDellInc.:pnXPS159560:pvr:rvnDellInc.:rn05FFDN:rvrA00:cvnDellInc.:ct10:cvr:
dmi.product.name: XPS 15 9560
dmi.sys.vendor: Dell Inc.

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Thanapong (nondon) wrote :
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