package linux-image-4.4.0-64-generic (not installed) failed to install/upgrade: subprocess new pre-installation script returned error exit status 1

[ralph]

problem during new installation on to acer laptop 1680

ProblemType: Package
DistroRelease: Ubuntu 16.04
Package: linux-image-4.4.0-64-generic (not installed)
ProcVersionSignature: Ubuntu 4.4.0-21.37-generic 4.4.6
Uname: Linux 4.4.0-21-generic i686
ApportVersion: 2.20.1-0ubuntu2.5
Architecture: i386
Date: Mon Feb 27 00:37:08 2017
DuplicateSignature:
 package:linux-image-4.4.0-64-generic:(not installed)
 Preparing to unpack .../linux-image-4.4.0-64-generic_4.4.0-64.85_i386.deb ...
 This kernel does not support a non-PAE CPU.
 dpkg: error processing archive /var/cache/apt/archives/linux-image-4.4.0-64-generic_4.4.0-64.85_i386.deb (--unpack):
  subprocess new pre-installation script returned error exit status 1
ErrorMessage: subprocess new pre-installation script returned error exit status 1
InstallationDate: Installed on 2017-02-27 (0 days ago)
InstallationMedia: Lubuntu 16.04 LTS "Xenial Xerus" - Release i386 (20160420.1)
Lsusb:
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
 Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
 Bus 003 Device 002: ID 09da:0006 A4Tech Co., Ltd. Optical Mouse WOP-35 / Trust 450L Optical Mouse
 Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
 Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-21-generic root=UUID=59a28bc6-2c9c-42d6-9a25-ff532e490f14 ro quiet splash vt.handoff=7
RelatedPackageVersions:
 dpkg 1.18.4ubuntu1.1
 apt 1.2.19
SourcePackage: linux
Title: package linux-image-4.4.0-64-generic (not installed) failed to install/upgrade: subprocess new pre-installation script returned error exit status 1
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.board.name: Aspire 1680
dmi.product.name: Aspire 1680
dmi.product.version: Rev 1

[Brad Figg (brad-figg)]

This change was made by a bot.

[Joseph Salisbury (jsalisbury)]

You may need to run the following from a terminal:

sudo apt-get install -f
sudo apt-get clean
sudo apt-get update

Then re-install the package or updates.

If that does not resolve your issue, please mark the bug as "Confirmed"

[Launchpad Janitor (janitor)]

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]