Creating user failed when doing console-conf for raspberry pi3 device

Bug #1664471 reported by XiaoGuo, Liu
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
subiquity
Won't Fix
Undecided
Unassigned

Bug Description

I am now using the following raspberry pi3 software at:

http://cdimage.ubuntu.com/ubuntu-core/16/stable/current/

ubuntu-core-16-pi3.img.xz 2017-01-26 20:29 316M

During the console-conf, in the last step, after I input my email address, it waits for a long time, but it finally times out. The error message is as follows:

==========================================================================
error: while creating user: cannot create user "<email address hidden>": Get https://login.ubuntu.com/api/keys/xiaoguo.liu%40canonical.com: net/http: request canceled while waiting for connection (Client.Timeout exceeded while awaiting headers)
==========================================================================

I have tried different images (Nov, 3rd), and flashed many times. The result is the same. I cannot get my device configured.

Attached please find some captured pictures I got. By the way, I have ubuntu one account, and I used to enable devices a number of times.

https://lists.ubuntu.com/archives/snapcraft/2017-February/003234.html

Thanks & best regards,
XiaoGuo

Revision history for this message
XiaoGuo, Liu (liu-xiao-guo) wrote :
Revision history for this message
XiaoGuo, Liu (liu-xiao-guo) wrote :

This is another captured picture.

description: updated
Revision history for this message
XiaoGuo, Liu (liu-xiao-guo) wrote :

This is the syslog file.

affects: subiquity (Ubuntu) → subiquity
Revision history for this message
Michael Hudson-Doyle (mwhudson) wrote :

Sorry for the lack of updates. I'm going to close this owing to the time that has passed, please reopen if still an issue.

Changed in subiquity:
status: New → Won't Fix
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