Installer crash near end of setup

Bug #1664043 reported by gost
12
This bug affects 2 people
Affects Status Importance Assigned to Milestone
grub-installer (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

Ran the installer. Toward the end of setup after all files were copied the installer crashed. Got this message:

"We're sorry; the installer crashed. After you close this window, we'll allow you to file a bug report using the integrated bug reporting tool. This will gather information about your system and your installation process. The details will be sent to our bug tracker and a developer will attend to the problem as soon as possible."

Install target was external USB stick, using encrypted LVM.

Duplicated this error several times. You should pay me by the hour to use your software.

There were other bugs during this attempted install, a couple violations of my privacy, and this cumbersome bug reporting process. Every other install on every device I've tried has had its own unique errors. Since I can't install Ubuntu, I take that as a sign to buy a Mac. I will not be reporting the other bugs. I have better things to do.

I remember another installer bug I reported a couple years ago -- that still has not been fixed. Because Ubuntu does not include "lvm2" in the liveimage the installer cannot create encrypted partitions with lvm. Also with that same old, old issue, installer fails creating encrypted swap unless user goes in and manually shuts swapoff --all.

No customer should have to troubleshoot just to install the system. This is crazy. These bugs should be the highest priority.

How do you expect people to use Ubuntu if they can't install it? I mean, the *installer* crashes? Srsly?

Description: Ubuntu 16.10
Release: 16.10

ProblemType: Bug
DistroRelease: Ubuntu 16.10
Package: ubiquity 16.10.14
ProcVersionSignature: Ubuntu 4.8.0-22.24-generic 4.8.0
Uname: Linux 4.8.0-22-generic x86_64
ApportVersion: 2.20.3-0ubuntu8
Architecture: amd64
CasperVersion: 1.379
Date: Sun Feb 12 12:04:57 2017
InstallCmdLine: BOOT_IMAGE=/casper/vmlinuz.efi file=/cdrom/preseed/lubuntu.seed boot=casper quiet splash ---
LiveMediaBuild: Lubuntu 16.10 "Yakkety Yak" - Release amd64 (20161012.1)
ProcEnviron:
 TERM=unknown
 PATH=(custom, no user)
 LANG=en_US.UTF-8
 SHELL=/bin/bash
 LC_NUMERIC=C.UTF-8
SourcePackage: grub-installer
UpgradeStatus: No upgrade log present (probably fresh install)

Revision history for this message
gost (gost) wrote :
Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in grub-installer (Ubuntu):
status: New → Confirmed
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