no recognized printer

Bug #1657509 reported by Bidault
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
cups (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

no recognized printer

ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: xorg 1:7.7+13ubuntu3
ProcVersionSignature: Ubuntu 4.4.0-59.80-generic 4.4.35
Uname: Linux 4.4.0-59-generic i686
.tmp.unity_support_test.0:

ApportVersion: 2.20.1-0ubuntu2.4
Architecture: i386
CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: compiz
CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
CompositorUnredirectFSW: true
Date: Wed Jan 18 17:03:50 2017
DistUpgraded: Fresh install
DistroCodename: xenial
DistroVariant: ubuntu
GraphicsCard:
 Intel Corporation 2nd Generation Core Processor Family Integrated Graphics Controller [8086:0102] (rev 09) (prog-if 00 [VGA controller])
   Subsystem: Micro-Star International Co., Ltd. [MSI] 2nd Generation Core Processor Family Integrated Graphics Controller [1462:7680]
InstallationDate: Installed on 2016-11-09 (70 days ago)
InstallationMedia: Ubuntu 16.04 LTS "Xenial Xerus" - Release i386 (20160420.1)
MachineType: MSI MS-7680
ProcEnviron:
 LANGUAGE=fr_FR
 PATH=(custom, no user)
 LANG=fr_FR.UTF-8
 SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-59-generic root=UUID=f09943c1-4f0d-429f-9923-b783f37f4de4 ro quiet splash vt.handoff=7
SourcePackage: xorg
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 03/21/2012
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: V12.0
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: H61M-E23(G3)(MS-7680)
dmi.board.vendor: MSI
dmi.board.version: 2.0
dmi.chassis.asset.tag: To Be Filled By O.E.M.
dmi.chassis.type: 3
dmi.chassis.vendor: MSI
dmi.chassis.version: 2.0
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrV12.0:bd03/21/2012:svnMSI:pnMS-7680:pvr2.0:rvnMSI:rnH61M-E23(G3)(MS-7680):rvr2.0:cvnMSI:ct3:cvr2.0:
dmi.product.name: MS-7680
dmi.product.version: 2.0
dmi.sys.vendor: MSI
version.compiz: compiz 1:0.9.12.2+16.04.20160823-0ubuntu1
version.libdrm2: libdrm2 2.4.67-1ubuntu0.16.04.2
version.libgl1-mesa-dri: libgl1-mesa-dri 11.2.0-1ubuntu2.2
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 11.2.0-1ubuntu2.2
version.xserver-xorg-core: xserver-xorg-core 2:1.18.4-0ubuntu0.2
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.10.1-1ubuntu2
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.7.0-1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20160325-1ubuntu1.2
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.12-1build2
xserver.bootTime: Wed Jan 18 16:41:12 2017
xserver.configfile: default
xserver.devices:
 input Power Button KEYBOARD, id 6
 input Video Bus KEYBOARD, id 7
 input Power Button KEYBOARD, id 8
 input Logitech M345 MOUSE, id 9
 input AT Translated Set 2 keyboard KEYBOARD, id 10
xserver.errors:

xserver.logfile: /var/log/Xorg.0.log
xserver.outputs:

xserver.version: 2:1.18.4-0ubuntu0.2

Revision history for this message
Bidault (arviesol) wrote :
Revision history for this message
Timo Aaltonen (tjaalton) wrote :

why filed this against 'xorg'?

affects: xorg (Ubuntu) → cups (Ubuntu)
Revision history for this message
gf (gf-interlinks-deactivatedaccount) wrote :

Hello Bidault,
Thank you for submitting this bug and reporting a problem with cups. You made this bug report some time ago and Ubuntu and cups have been updated since then.

Could you confirm that this is no longer a problem and that we can close the ticket?
If it is still a problem, are you still interested in finding a solution to this bug?
If you are, could you let us know and, in the current version, could you run the following (only once):
apport-collect 1657509
and upload the updated logs and and any other logs that are relevant for this particular issue.

Thank you again for helping make Ubuntu and cups better.
G

Changed in cups (Ubuntu):
status: New → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for cups (Ubuntu) because there has been no activity for 60 days.]

Changed in cups (Ubuntu):
status: Incomplete → Expired
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