Ubuntu actively discourages users from filing bugs

[John Moser]

Steps to reproduce:

1. Go to https://www.launchpad.net/
2. Click "Ubuntu"
3. Click "File a bug"

Expected result:

A clear way to file a bug.

Actual Result:

This takes you to https://help.ubuntu.com/community/ReportingBugs

Somewhere buried way down 2/3 of the way through a bunch of crap is the hundredth or so link on the page noting you can file a bug on Launchpad.net. It doesn't stand out well and won't be found except by a thorough examination of at least each link on the page in context, one by one: scanning over the page repeatedly over days and months of separate attempts didn't net me the correct link until more than a dozen attempts.

Discussion:

To put this clearly: in several months, I could not independently discover that I can file bugs against Ubuntu through https://bugs.launchpad.net/ after visiting https://www.launchpad.net/. I finally discovered this not by a fast read-through of the above page, but by a thorough STUDY of that page, which took several minutes to complete.

Perhaps the Launchpad page for Ubuntu bugs should just render a giant graphic of a middle-finger? That seems to be the tone here. It is completely-obvious that Ubuntu developers do not want anyone filing detailed bug reports through Launchpad's interface. At all. Ever.

Additional Information:

Yes I'm completely pissed-off about this. It is maximally-frustrating and gives the impression of an Ulrich-Drepper level of self-assured importance and elitism. I would expect this kind of behavior from OpenBSD, not from a serious, user-centric distribution like Ubuntu.

[dino99 (9d9)]

Are you depressive John ? (member since 2005, so reporting might be well known, even if you seems mostly inactive on launchpad).
As the page you complaint against is created/updated by the community, your kind words will only encourage you to do a tiny effort.