.desktop file fails with unhelpful error message "The was an error launching the application"

Bug #1652404 reported by Karl-Philipp Richter
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
nautilus (Ubuntu)
Won't Fix
Low
Unassigned

Bug Description

Launching a .desktop file can result in the error message "The was an error launching the application". Such unhelpful message hiding the cause of the failure and leaving the user incapable of fixing the it should not be included in any application ever programmed/released including nautilus.

ProblemType: Bug
DistroRelease: Ubuntu 16.10
Package: nautilus 1:3.20.3-1ubuntu3.1
ProcVersionSignature: Ubuntu 4.8.0-32.34-generic 4.8.11
Uname: Linux 4.8.0-32-generic x86_64
NonfreeKernelModules: zfs zunicode zcommon znvpair zavl
ApportVersion: 2.20.3-0ubuntu8.2
Architecture: amd64
CurrentDesktop: Unity
Date: Sat Dec 24 00:34:23 2016
InstallationDate: Installed on 2015-12-12 (377 days ago)
InstallationMedia: Ubuntu 15.10 "Wily Werewolf" - Release amd64 (20151021)
SourcePackage: nautilus
UpgradeStatus: Upgraded to yakkety on 2016-10-17 (67 days ago)
usr_lib_nautilus: gnome-terminal 3.20.2-1ubuntu5

Revision history for this message
Karl-Philipp Richter (krichter722) wrote :
Revision history for this message
Sebastien Bacher (seb128) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. The issue you are reporting is an upstream one and it would be nice if somebody having it could send the bug to the developers of the software by following the instructions at https://wiki.ubuntu.com/Bugs/Upstream/GNOME. If you have done so, please tell us the number of the upstream bug (or the link), so we can add a bugwatch that will inform us about its status. Thanks in advance.

Changed in nautilus (Ubuntu):
importance: Undecided → Low
Revision history for this message
Ads20000 (ads20000) wrote :
Changed in nautilus (Ubuntu):
status: New → Confirmed
Revision history for this message
Ads20000 (ads20000) wrote :

(Applies to Ubuntu 17.10 and the Files 3.28 Nightly Flatpak)

Revision history for this message
Ads20000 (ads20000) wrote :

Karl (or anyone else wanting this bug fixed) can you answer this question on GitLab please? Otherwise this bug may not be fixed: https://gitlab.gnome.org/GNOME/nautilus/issues/357

Revision history for this message
Ads20000 (ads20000) wrote :

* https://gitlab.gnome.org/GNOME/nautilus/issues/357#note_114616

Where the Files developer says: 'How can we make the error message more helpful in such a case?'

Revision history for this message
Daniel van Vugt (vanvugt) wrote :
Changed in nautilus (Ubuntu):
status: Confirmed → Won't Fix
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