extra page printing problem
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
cups (Ubuntu) |
Expired
|
Undecided
|
Unassigned |
Bug Description
I have installed TVS Champion Classic 345 printer driver Generic Text only, epson 24 pin, IBM pro smart II still it is printing extra page.
Page size is 8x6 inches.
I have tried different paper sizes but still same issue was there. when we print from windows it was working OK.
ProblemType: Bug
DistroRelease: Ubuntu 15.04
Package: cups 2.0.2-1ubuntu3.2
ProcVersionSign
Uname: Linux 3.19.0-15-generic i686
ApportVersion: 2.17.2-0ubuntu1
Architecture: i386
CupsErrorLog:
Date: Thu Dec 22 12:51:08 2016
InstallationDate: Installed on 2016-11-28 (23 days ago)
InstallationMedia: Ubuntu-MATE 15.04 "Vivid Vervet" - Release i386 (20150422.1)
MachineType: Hewlett-Packard dx2480 MT
Papersize: a4
PpdFiles:
ScannerHewlett
HP-LaserJet-
PDF: Generic CUPS-PDF Printer
TVSE-24-
ProcKernelCmdLine: BOOT_IMAGE=
SourcePackage: cups
UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev'
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 01/07/2009
dmi.bios.vendor: Phoenix Technologies, LTD
dmi.bios.version: V1.09
dmi.board.name: 0B08h
dmi.board.vendor: Board Manufacturer
dmi.chassis.
dmi.chassis.type: 3
dmi.chassis.vendor: Hewlett-Packard
dmi.chassis.
dmi.modalias: dmi:bvnPhoenixT
dmi.product.name: dx2480 MT
dmi.sys.vendor: Hewlett-Packard
Hello Kapil,
Thank you for submitting this bug and reporting a problem with cups. You made this bug report some time ago and Ubuntu and cups have been updated since then.
Could you confirm that this is no longer a problem and that we can close the ticket?
If it is still a problem, are you still interested in finding a solution to this bug?
If you are, could you let us know and, in the current version, could you run the following (only once):
apport-collect 1651967
and upload the updated logs and and any other logs that are relevant for this particular issue.
Thank you again for helping make Ubuntu and cups better.
G