extra page printing problem

Bug #1651967 reported by Kapil Kumar
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
cups (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

I have installed TVS Champion Classic 345 printer driver Generic Text only, epson 24 pin, IBM pro smart II still it is printing extra page.

Page size is 8x6 inches.

I have tried different paper sizes but still same issue was there. when we print from windows it was working OK.

ProblemType: Bug
DistroRelease: Ubuntu 15.04
Package: cups 2.0.2-1ubuntu3.2
ProcVersionSignature: Ubuntu 3.19.0-15.15-generic 3.19.3
Uname: Linux 3.19.0-15-generic i686
ApportVersion: 2.17.2-0ubuntu1
Architecture: i386
CupsErrorLog:

Date: Thu Dec 22 12:51:08 2016
InstallationDate: Installed on 2016-11-28 (23 days ago)
InstallationMedia: Ubuntu-MATE 15.04 "Vivid Vervet" - Release i386 (20150422.1)
MachineType: Hewlett-Packard dx2480 MT
Papersize: a4
PpdFiles:
 ScannerHewlett-Packard-HP-LaserJet-M1522nf-MFP: HP LaserJet M1522 MFP Series Postscript (recommended)
 HP-LaserJet-1020-Account: HP LaserJet 1020 Foomatic/foo2zjs-z1 (recommended)
 PDF: Generic CUPS-PDF Printer
 TVSE-24-Pin-136col: TVSE 24-Pin 136col Series Foomatic/tvs-e (recommended)
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.19.0-15-generic root=UUID=f25fb1a1-eabf-4130-a5c7-3522626034c1 ro quiet splash vt.handoff=7
SourcePackage: cups
UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev'
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 01/07/2009
dmi.bios.vendor: Phoenix Technologies, LTD
dmi.bios.version: V1.09
dmi.board.name: 0B08h
dmi.board.vendor: Board Manufacturer
dmi.chassis.asset.tag: Type 03 Asset TAG Number
dmi.chassis.type: 3
dmi.chassis.vendor: Hewlett-Packard
dmi.chassis.version: OEM
dmi.modalias: dmi:bvnPhoenixTechnologies,LTD:bvrV1.09:bd01/07/2009:svnHewlett-Packard:pndx2480MT:pvr:rvnBoardManufacturer:rn0B08h:rvr:cvnHewlett-Packard:ct3:cvrOEM:
dmi.product.name: dx2480 MT
dmi.sys.vendor: Hewlett-Packard

Revision history for this message
Kapil Kumar (kapil0711) wrote :
Revision history for this message
gf (gf-interlinks-deactivatedaccount) wrote :

Hello Kapil,
Thank you for submitting this bug and reporting a problem with cups. You made this bug report some time ago and Ubuntu and cups have been updated since then.

Could you confirm that this is no longer a problem and that we can close the ticket?
If it is still a problem, are you still interested in finding a solution to this bug?
If you are, could you let us know and, in the current version, could you run the following (only once):
apport-collect 1651967
and upload the updated logs and and any other logs that are relevant for this particular issue.

Thank you again for helping make Ubuntu and cups better.
G

Changed in cups (Ubuntu):
status: New → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for cups (Ubuntu) because there has been no activity for 60 days.]

Changed in cups (Ubuntu):
status: Incomplete → Expired
To post a comment you must log in.
This report contains Public information  
Everyone can see this information.

Other bug subscribers

Remote bug watches

Bug watches keep track of this bug in other bug trackers.