Can't open dvd/cdrom player on laptop

[Andrew Wassillie]

unable to eject, last error: Inappropriate ioctl for device

ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: udisks2 2.1.7-1ubuntu1
ProcVersionSignature: Ubuntu 4.4.0-53.74-generic 4.4.30
Uname: Linux 4.4.0-53-generic x86_64
ApportVersion: 2.20.1-0ubuntu2.2
Architecture: amd64
CurrentDesktop: Unity
CustomUdevRuleFiles: 70-snap.ubuntu-core.rules
Date: Wed Dec 14 14:53:14 2016
InstallationDate: Installed on 2016-12-03 (11 days ago)
InstallationMedia: Ubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64 (20160719)
JournalErrors: -- No entries --
MachineType: Hewlett-Packard HP G62 Notebook PC
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.4.0-53-generic root=/dev/mapper/ubuntu--vg-root ro quiet plymouth:debug splash drm.debug=0xe
SourcePackage: udisks2
Symptom: storage
Title: No permission to access files on storage device
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 11/07/2010
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: F.17
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: 1444
dmi.board.vendor: Hewlett-Packard
dmi.board.version: 69.26
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnHewlett-Packard:bvrF.17:bd11/07/2010:svnHewlett-Packard:pnHPG62NotebookPC:pvr058D110002242710010620100:rvnHewlett-Packard:rn1444:rvr69.26:cvnHewlett-Packard:ct10:cvrN/A:
dmi.product.name: HP G62 Notebook PC
dmi.product.version: 058D110002242710010620100
dmi.sys.vendor: Hewlett-Packard