package amavisd-new 1:2.10.1-4ubuntu1 failed to install/upgrade: subprocess installed post-installation script returned error exit status 1

Bug #1649033 reported by JKMore
24
This bug affects 5 people
Affects Status Importance Assigned to Milestone
amavisd-new (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

Setting up amavisd-new (1:2.10.1-4ubuntu1) ...
Creating/updating amavis user account...
Job for amavis.service failed because the control process exited with error code.
See "systemctl status amavis.service" and "journalctl -xe" for details.
invoke-rc.d: initscript amavis, action "start" failed.
 amavis.service - LSB: Starts amavisd-new mailfilter
   Loaded: loaded (/etc/init.d/amavis; generated; vendor preset: enabled)
   Active: failed (Result: exit-code) since Sat 2016-12-10 17:36:07 CST; 6ms ago
     Docs: man:systemd-sysv-generator(8)
  Process: 4329 ExecStart=/etc/init.d/amavis start (code=exited, status=1/FAILURE)

Dec 10 17:36:07 vkmore-Satellite-C55-C amavis[4329]: Starting amavisd: The ...
Dec 10 17:36:07 vkmore-Satellite-C55-C amavis[4329]: a fully qualified doma...
Dec 10 17:36:07 vkmore-Satellite-C55-C amavis[4329]: You must explicitly as...
Dec 10 17:36:07 vkmore-Satellite-C55-C amavis[4329]: in /etc/amavis/conf.d/...
Dec 10 17:36:07 vkmore-Satellite-C55-C amavis[4329]: network name!
Dec 10 17:36:07 vkmore-Satellite-C55-C amavis[4329]: (failed).
Dec 10 17:36:07 vkmore-Satellite-C55-C systemd[1]: amavis.service: Control pr...
Dec 10 17:36:07 vkmore-Satellite-C55-C systemd[1]: Failed to start LSB: Start...
Dec 10 17:36:07 vkmore-Satellite-C55-C systemd[1]: amavis.service: Unit enter...
Dec 10 17:36:07 vkmore-Satellite-C55-C systemd[1]: amavis.service: Failed wit...
Hint: Some lines were ellipsized, use -l to show in full.
dpkg: error processing package amavisd-new (--configure):
 subprocess installed post-installation script returned error exit status 1

ProblemType: Package
DistroRelease: Ubuntu 16.10
Package: amavisd-new 1:2.10.1-4ubuntu1
ProcVersionSignature: Ubuntu 4.8.0-30.32-generic 4.8.6
Uname: Linux 4.8.0-30-generic x86_64
NonfreeKernelModules: wl
ApportVersion: 2.20.3-0ubuntu8
Architecture: amd64
Date: Sat Dec 10 17:28:38 2016
ErrorMessage: subprocess installed post-installation script returned error exit status 1
InstallationDate: Installed on 2016-10-29 (42 days ago)
InstallationMedia: Ubuntu-MATE 16.04 LTS "Xenial Xerus" - Release amd64 (20160420.1)
PackageArchitecture: all
RelatedPackageVersions:
 dpkg 1.18.10ubuntu1
 apt 1.3.1
SourcePackage: amavisd-new
Title: package amavisd-new 1:2.10.1-4ubuntu1 failed to install/upgrade: subprocess installed post-installation script returned error exit status 1
UpgradeStatus: Upgraded to yakkety on 2016-11-08 (32 days ago)

Revision history for this message
JKMore (ndem2076) wrote :
tags: removed: need-duplicate-check
Revision history for this message
Nish Aravamudan (nacc) wrote :

Hello and thank you for reporting this bug.

I am unable to reproduce this in a LXD yakkety container. To rule out a configuration issue, can you please provide the output of:

systemctl status amavis.service
journalctl -xe

upon the failure; as well as, possibly, the output from runing

sudo systemctl start amavis.service

and then move this bug back to New?

Changed in amavisd-new (Ubuntu):
status: New → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for amavisd-new (Ubuntu) because there has been no activity for 60 days.]

Changed in amavisd-new (Ubuntu):
status: Incomplete → Expired
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