Earphones not working on Ubuntu 16.04.1 after resume from suspend

Bug #1645415 reported by Tapo
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
Ubuntu
Expired
Undecided
Unassigned

Bug Description

I am a new Ubuntu user and installed 16.04.1 LTS dual boot with Windows 10.
Recently I discovered that my earphones have a pulsating white noise after the machine is resumed from suspend. The laptop speakers are fine though. On reboot everything works fine.

I have tried restarting pulseaudio using following commands:
pulseaudio -k
pulseaudio --start

Also tried this:
/usr/bin/pasuspender /bin/true

But the pulsating sound persists.

My laptop model is ASUS ROG G501VW F1034T.

I have updated my system using commands:
sudo apt update
sudo apt upgrade

Please let me know if I need to provide outputs of commands or any system logs.

Here is the "lsb_release -rd" command output:
Description: Ubuntu 16.04.1 LTS
Release: 16.04

Tags: xenial
Tapo (btapo)
affects: alsa-driver (Ubuntu) → ubuntu
Revision history for this message
Paul White (paulw2u) wrote :

We are sorry that we do not always have the capacity to review all reported bugs in a timely manner. You reported this bug some time ago and there have been many changes in Ubuntu since that time.

Ubuntu 16.04 (xenial) reached end-of-life on April 29, 2021.

Do you still see a problem related to the one that you reported when using a currently supported version of Ubuntu? Please let us know if you do otherwise this report can be left to expire in approximately 60 days time.

Thank you for helping make Ubuntu better.

tags: added: xenial
Changed in ubuntu:
status: New → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for Ubuntu because there has been no activity for 60 days.]

Changed in ubuntu:
status: Incomplete → Expired
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