nvidia driver causes blank screen

Bug #1643997 reported by kopolov
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
nvidia-graphics-drivers-367 (Ubuntu)
New
Undecided
Unassigned

Bug Description

I just installed ubuntu 16.04.1 64 bit (complete vanilla)
1. apt-get upgrade
2. apt-get dist-upgrade
3. install nvidia proprietary driver from "System settings -> Software & updates -> Additional Drivers" (current driver is 367.57- marked "proprietary, tested").
4. reboot
5. blank screen as described above.

I've modified grub with "nomodeset" - did not work.
Removed "quiet, splash" - did not work
add "set gfxpayload=text" - got some output to the screen, but not can't tell what it does and I have no idea where the data is stored - and then blank screen.
disabled vesa frame buffer (vesafb.nonsense=1) - did not work

My graphic HW: GTX 960

For now, I purged nvidia driver and the system is running well.
I am sure the card is working properly because up until 3 days ago it had ubuntu 14.04 installed on it with nvidia driver active. Then there was an update which caused the same blank screen on 14.04. I decided to install 16.04 fresh (over the 14.04). I hoped the blank screen issue will disappear with 16.04, but it turns out it doesn't.

If you need me to run some tests, I'll be more then happy to do so.
I installed openssh-server on my machine, so I think I might be able to ssh into it from another machine while its in blank screen (did not test this).

ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: xorg 1:7.7+13ubuntu3
ProcVersionSignature: Ubuntu 4.4.0-47.68-generic 4.4.24
Uname: Linux 4.4.0-47-generic x86_64
.tmp.unity_support_test.0:

ApportVersion: 2.20.1-0ubuntu2.1
Architecture: amd64
BootLog:

CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: compiz
CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
CompositorUnredirectFSW: true
CurrentDesktop: Unity
Date: Tue Nov 22 21:51:15 2016
DistUpgraded: Fresh install
DistroCodename: xenial
DistroVariant: ubuntu
DkmsStatus: bbswitch, 0.8, 4.4.0-47-generic, x86_64: installed
ExtraDebuggingInterest: Yes, including running git bisection searches
GraphicsCard: NVIDIA Corporation GM206 [GeForce GTX 960] [10de:1401] (rev a1) (prog-if 00 [VGA controller])
InstallationDate: Installed on 2016-11-22 (0 days ago)
InstallationMedia: Ubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64 (20160719)
MachineType: System manufacturer System Product Name
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.4.0-47-generic root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=7
SourcePackage: xorg
UpgradeStatus: No upgrade log present (probably fresh install)
XorgLogOld:

dmi.bios.date: 04/25/2011
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 1302
dmi.board.asset.tag: To Be Filled By O.E.M.
dmi.board.name: P7H55-M
dmi.board.vendor: ASUSTeK Computer INC.
dmi.board.version: Rev X.0x
dmi.chassis.asset.tag: Asset-1234567890
dmi.chassis.type: 3
dmi.chassis.vendor: Chassis Manufacture
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr1302:bd04/25/2011:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKComputerINC.:rnP7H55-M:rvrRevX.0x:cvnChassisManufacture:ct3:cvrChassisVersion:
dmi.product.name: System Product Name
dmi.product.version: System Version
dmi.sys.vendor: System manufacturer
version.compiz: compiz 1:0.9.12.2+16.04.20160823-0ubuntu1
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.67-1ubuntu0.16.04.2
version.libgl1-mesa-dri: libgl1-mesa-dri 11.2.0-1ubuntu2.2
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 11.2.0-1ubuntu2.2
version.xserver-xorg-core: xserver-xorg-core 2:1.18.4-0ubuntu0.2
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.10.1-1ubuntu2
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.7.0-1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20160325-1ubuntu1.1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.12-1build2
xserver.bootTime: Tue Nov 22 21:30:50 2016
xserver.configfile: default
xserver.errors:
 Failed to load module "nvidia" (module does not exist, 0)
 Failed to load module "nvidia" (module does not exist, 0)
xserver.logfile: /var/log/Xorg.0.log
xserver.version: 2:1.18.4-0ubuntu0.2
xserver.video_driver: nouveau

Revision history for this message
kopolov (kopolov) wrote :
affects: xorg (Ubuntu) → nvidia-graphics-drivers-367 (Ubuntu)
Revision history for this message
kopolov (kopolov) wrote :
Revision history for this message
kopolov (kopolov) wrote :

I did another test:
1. I installed Linux Mint 18.0 (Sarah) which is based on Xenial (vanilla installation)
2. I updated the system (recommended updates)
3. Installed Nvidia driver 367.57 - system not broken ! everything works
4. installed Intel proprietary driver (it was in the additional drivers - intel-microcode (3.20151106.1) - Then the system broke again.
5. At this point I tended to believe that the problem was in the combination of intel-microdcode package and nvidia-367 package
6. I remember that Ubuntu 16.04 comes automatically installed with intel-microcode package, so I decided to expand my test. I reinstalled Ubuntu 16.04.1 fresh.
7. I updated the system (software update).
8. I removed intel-microcode usage (using the "additional drivers" option to disable that device)
9. reboot.
10. install nvidia-367 driver (from additional drivers) - reboot.
11. system is still broken (blank screen, can't reach login at all, no TTY, can't even ssh, even though openssh was installed).

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