I cannot login to Outlook.com, from whatever entry point
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
firefox (Ubuntu) |
Expired
|
Undecided
|
Unassigned |
Bug Description
I have used both Chromium and Firefox to log into my Microsoft account for years now. Lately, Firefox stopped working for this purpose, so I switched to Chromium, which later stopped working for this purpose too. I reinstalled both browsers, but this changed nothing. There was a Linux update about address resolution later on which did not fix this problem for me. It was only when there was an automatic update of Chromium that Chromium started working again. Firefox has not started worked again after it too underwent an automatic update.
When I try to log in to Outlook.com from anywhere that I could think of, including hotmail.com, the page where I should enter my credentials appears blank, so that I cannot log in. Here is an example of a page which appears blank: https:/
ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: firefox 50.0+build2-
ProcVersionSign
Uname: Linux 4.4.0-47-generic x86_64
NonfreeKernelMo
AddonCompatChec
ApportVersion: 2.20.1-0ubuntu2.1
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/
/dev/snd/
BuildID: 20161114144739
Channel: Unavailable
CurrentDesktop: LXDE
Date: Sat Nov 19 21:50:51 2016
EcryptfsInUse: Yes
Extensions: extensions.sqlite corrupt or missing
ForcedLayersAccel: False
IfupdownConfig:
# interfaces(5) file used by ifup(8) and ifdown(8)
auto lo
iface lo inet loopback
IncompatibleExt
InstallationDate: Installed on 2015-07-18 (491 days ago)
InstallationMedia: Lubuntu 14.04.2 LTS "Trusty Tahr" - Release amd64 (20150218.1)
IpRoute:
default via 192.168.2.1 dev eth0 proto static metric 100
192.168.2.0/24 dev eth0 proto kernel scope link src 192.168.2.10 metric 100
IwConfig:
lo no wireless extensions.
eth0 no wireless extensions.
Locales: extensions.sqlite corrupt or missing
MostRecentCrashID: bp-71f7391e-
Plugins:
Google Talk Plugin - /opt/google/
Google Talk Plugin Video Renderer - /opt/google/
Java(TM) Plug-in 11.111.2 - /usr/lib/
Shockwave Flash - /usr/lib/
PrefErrors: 'utf-8' codec can't decode byte 0xa1 in position 328: invalid start byte
ProcEnviron:
LANGUAGE=fr_FR
PATH=(custom, no user)
XDG_RUNTIME_
LANG=fr_FR.UTF-8
SHELL=/bin/bash
Profiles: Profile0 (Default) - LastVersion=
RelatedPackageV
google-talkplugin 5.41.3.0-1
adobe-flashplugin 1:20161108.
RfKill:
RunningIncompat
SourcePackage: firefox
SubmittedCrashIDs:
bp-71f7391e-
bp-210f2918-
Themes: extensions.sqlite corrupt or missing
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 07/07/2006
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A03
dmi.board.name: 0X8582
dmi.board.vendor: Dell Inc.
dmi.chassis.type: 7
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.
dmi.product.name: Dimension 9100
dmi.sys.vendor: Dell Inc.
entre para canonical grupo e lá procure por Ubuntu e tudo estará resolvido
2016-11-20 12:03 GMT+09:00 Jean-Victor Côté <email address hidden>:
> Public bug reported: /login. live.com/ login.srf 0ubuntu0. 16.04.2 ature: Ubuntu 4.4.0-47.68-generic 4.4.24 dules: nvidia kDisabled: False ensions: Unavailable (corrupt or non-existant 0a72-4898- ad2e-9fe4c21608 19 talkplugin/ libnpgoogletalk .so talkplugin/ libnpo1d. so jvm/java- 8-oracle/ amd64/libnpjp2. so adobe-flashplug in/libflashplay er.so DIR=<set> 50.0/2016111414 4739 (In use) ersions: 1-0ubuntu0. 16.04.1
>
> I have used both Chromium and Firefox to log into my Microsoft account
> for years now. Lately, Firefox stopped working for this purpose, so I
> switched to Chromium, which later stopped working for this purpose too.
> I reinstalled both browsers, but this changed nothing. There was a
> Linux update about address resolution later on which did not fix this
> problem for me. It was only when there was an automatic update of
> Chromium that Chromium started working again. Firefox has not started
> worked again after it too underwent an automatic update.
>
> When I try to log in to Outlook.com from anywhere that I could think of,
> including hotmail.com, the page where I should enter my credentials
> appears blank, so that I cannot log in. Here is an example of a page
> which appears blank: https:/
>
> ProblemType: Bug
> DistroRelease: Ubuntu 16.04
> Package: firefox 50.0+build2-
> ProcVersionSign
> Uname: Linux 4.4.0-47-generic x86_64
> NonfreeKernelMo
> AddonCompatChec
> ApportVersion: 2.20.1-0ubuntu2.1
> Architecture: amd64
> AudioDevicesInUse:
> USER PID ACCESS COMMAND
> /dev/snd/controlC1: jean-victor 1888 F.... pulseaudio
> /dev/snd/controlC0: jean-victor 1888 F.... pulseaudio
> BuildID: 20161114144739
> Channel: Unavailable
> CurrentDesktop: LXDE
> Date: Sat Nov 19 21:50:51 2016
> EcryptfsInUse: Yes
> Extensions: extensions.sqlite corrupt or missing
> ForcedLayersAccel: False
> IfupdownConfig:
> # interfaces(5) file used by ifup(8) and ifdown(8)
> auto lo
> iface lo inet loopback
> IncompatibleExt
> compatibility.ini or extensions.sqlite)
> InstallationDate: Installed on 2015-07-18 (491 days ago)
> InstallationMedia: Lubuntu 14.04.2 LTS "Trusty Tahr" - Release amd64
> (20150218.1)
> IpRoute:
> default via 192.168.2.1 dev eth0 proto static metric 100
> 192.168.2.0/24 dev eth0 proto kernel scope link src 192.168.2.10
> metric 100
> IwConfig:
> lo no wireless extensions.
>
> eth0 no wireless extensions.
> Locales: extensions.sqlite corrupt or missing
> MostRecentCrashID: bp-71f7391e-
> Plugins:
> Google Talk Plugin - /opt/google/
> (google-talkplugin)
> Google Talk Plugin Video Renderer - /opt/google/
> (google-talkplugin)
> Java(TM) Plug-in 11.111.2 - /usr/lib/
> jre/lib/
> Shockwave Flash - /usr/lib/
> (adobe-flashplugin)
> PrefErrors: 'utf-8' codec can't decode byte 0xa1 in position 328: invalid
> start byte
> ProcEnviron:
> LANGUAGE=fr_FR
> PATH=(custom, no user)
> XDG_RUNTIME_
> LANG=fr_FR.UTF-8
> SHELL=/bin/bash
> Profiles: Profile0 (Default) - LastVersion=
> RelatedPackageV
> google-talkplugin 5.41.3.0-1
> adobe-flashplugin 1:20161108.
> RfKill:
>
>...