package cups-daemon 2.1.3-4 failed to install/upgrade: subprocess new pre-removal script returned error exit status 1

Bug #1642819 reported by Arthur W Card Jr
14
This bug affects 3 people
Affects Status Importance Assigned to Milestone
cups (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

This package failed during installation. I have had problems with this OS since it did a upgrade to Ubuntu 16.04 LTS. On start up it is very slow to load, and I have lost the right sound channel and it will at times do two or three reboots on any given day for no reason.

ProblemType: Package
DistroRelease: Ubuntu 16.04
Package: cups-daemon 2.1.3-4
ProcVersionSignature: Ubuntu 4.4.0-49.70-generic 4.4.30
Uname: Linux 4.4.0-49-generic x86_64
ApportVersion: 2.20.1-0ubuntu2.1
Architecture: amd64
CupsErrorLog:

Date: Fri Nov 18 00:28:41 2016
ErrorMessage: subprocess new pre-removal script returned error exit status 1
InstallationDate: Installed on 2016-05-19 (182 days ago)
InstallationMedia: Ubuntu 14.04.2 LTS "Trusty Tahr" - Release amd64 (20150218.1)
Lpstat: Error: command ['lpstat', '-v'] failed with exit code 1: lpstat: No destinations added.
MachineType: Gigabyte Technology Co., Ltd. GA-78LMT-USB3 6.0
Papersize: letter
ProcCmdline: BOOT_IMAGE=/boot/vmlinuz-4.4.0-49-generic root=UUID=0199b1c0-57ea-4370-b236-66ee8f4d069c ro quiet splash vt.handoff=7
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-49-generic root=UUID=0199b1c0-57ea-4370-b236-66ee8f4d069c ro quiet splash vt.handoff=7
RelatedPackageVersions:
 dpkg 1.18.4ubuntu1.1
 apt 1.2.15
SourcePackage: cups
Title: package cups-daemon 2.1.3-4 failed to install/upgrade: subprocess new pre-removal script returned error exit status 1
UpgradeStatus: Upgraded to xenial on 2016-10-17 (31 days ago)
dmi.bios.date: 11/25/2014
dmi.bios.vendor: Award Software International, Inc.
dmi.bios.version: F2
dmi.board.name: GA-78LMT-USB3 6.0
dmi.board.vendor: Gigabyte Technology Co., Ltd.
dmi.board.version: SEx
dmi.chassis.type: 3
dmi.chassis.vendor: Gigabyte Technology Co., Ltd.
dmi.modalias: dmi:bvnAwardSoftwareInternational,Inc.:bvrF2:bd11/25/2014:svnGigabyteTechnologyCo.,Ltd.:pnGA-78LMT-USB36.0:pvr:rvnGigabyteTechnologyCo.,Ltd.:rnGA-78LMT-USB36.0:rvrSEx:cvnGigabyteTechnologyCo.,Ltd.:ct3:cvr:
dmi.product.name: GA-78LMT-USB3 6.0
dmi.sys.vendor: Gigabyte Technology Co., Ltd.
modified.conffile..etc.default.cups:
 # Cups configure options

 # LOAD_LP_MODULE: enable/disable to load "lp" parallel printer driver module
 # LOAD_LP_MODULE has migrated to /etc/modules-load.d/cups-filters.conf
 # LOAD_LP_MODULE=yes
mtime.conffile..etc.default.cups: 2015-02-18T14:37:53

Revision history for this message
Arthur W Card Jr (awcardjr) wrote :
Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in cups (Ubuntu):
status: New → Confirmed
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