Lexmark E232 printer when printing pdf or html, first time prints ok, then on second print request, prints gobbledygook
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
cups (Ubuntu) |
Invalid
|
Undecided
|
Unassigned |
Bug Description
1. Kubuntu 16.10; KDE Frameworks Version 5.26.0; Qt Version 5.6.1; Kernel 4.8.0-27-generic; 64-bit
2. Cups printer driver for Lexmark E238
3. Expected to be able to print several PDF or Html web pages with no problems
4. Prints the first document fine. When I print the second document I get multiple pages of gobbldy-gook. Gobbledy-gook continues until I un-plug the printer and plug it in again.
I used the lpadmin commands as listed in the Ubuntu Wiki/debugging printer problems section 12,2 and 12, 3. Neither fixed the problem. Note: I have Mint, Ubuntu, and Debian installed on this computer and the command [lpadmin -p <queue> -o usb-no-
This is only a problem with my Lexmark E232 printer. The Brother printer works fine.
ProblemType: Bug
DistroRelease: Ubuntu 16.10
Package: cups 2.2.0-2
ProcVersionSign
Uname: Linux 4.8.0-27-generic x86_64
ApportVersion: 2.20.3-0ubuntu8
Architecture: amd64
CurrentDesktop: KDE
Date: Tue Nov 15 10:30:58 2016
InstallationDate: Installed on 2016-10-08 (38 days ago)
InstallationMedia: Kubuntu 16.10 "Yakkety Yak" - Alpha amd64 (20160921)
Lpstat:
device for Lexmark_
device for Lexmark_
device for MFC-495CW: usb://Brother/
device for PDF: cups-pdf:/
MachineType: ASUSTeK COMPUTER INC. CM1745
Papersize: letter
PpdFiles:
Error: command ['fgrep', '-H', '*NickName', '/etc/cups/
grep: /etc/cups/
grep: /etc/cups/
ProcEnviron:
TERM=xterm
PATH=(custom, no user)
XDG_RUNTIME_
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=
SourcePackage: cups
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 08/27/2012
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 5007
dmi.board.
dmi.board.name: CM1745
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: Rev X.0x
dmi.chassis.
dmi.chassis.type: 3
dmi.chassis.vendor: Chassis Manufacture
dmi.chassis.
dmi.modalias: dmi:bvnAmerican
dmi.product.name: CM1745
dmi.product.
dmi.sys.vendor: ASUSTeK COMPUTER INC.
Hello Stubuntu,
Thank you for submitting this bug and reporting a problem with cups. You made this bug report some time ago and Ubuntu has been updated since then.
Could you confirm that this is no longer a problem and that we can close the ticket?
If it is still a problem, are you still interested in finding a solution to this bug?
If you are, could you let us know, and in the current version, run the following (only once):
apport-collect BUGNUMBER
and upload the updated logs and and any other logs that are relevant for this particular issue.
Thank you again for helping make Ubuntu better.
G
[Ubuntu Bug Squad volunteer triager]