package linux-image-3.19.0-73-generic (not installed) failed to install/upgrade: subprocess new pre-installation script returned error exit status 1

Bug #1639018 reported by Gareth France
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Expired
Medium
Unassigned

Bug Description

During system updates after a long period of not updating.

ProblemType: Package
DistroRelease: Ubuntu 15.04
Package: linux-image-3.19.0-73-generic (not installed)
ProcVersionSignature: Ubuntu 3.19.0-15.15-generic 3.19.3
Uname: Linux 3.19.0-15-generic i686
ApportVersion: 2.17.2-0ubuntu1.8
Architecture: i386
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: denise 1081 F.... lxpanel
Date: Thu Nov 3 19:04:38 2016
DuplicateSignature: package:linux-image-3.19.0-73-generic:(not installed):subprocess new pre-installation script returned error exit status 1
ErrorMessage: subprocess new pre-installation script returned error exit status 1
HibernationDevice: RESUME=UUID=cfc27316-551d-4cf0-9df3-e22a24eaad1d
InstallationDate: Installed on 2015-10-21 (378 days ago)
InstallationMedia: Lubuntu 15.04 "Vivid Vervet" - Release i386 (20150422)
Lsusb:
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
 Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
 Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
 Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
MachineType: Acer TravelMate 290
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-30-generic root=UUID=23ed00ed-4699-4c0b-90dd-8f90a7d2ab2e ro quiet splash vt.handoff=7
RelatedPackageVersions: grub-pc 2.02~beta2-22ubuntu1.5
RfKill:
 0: phy0: Wireless LAN
  Soft blocked: no
  Hard blocked: no
SourcePackage: linux
Title: package linux-image-3.19.0-73-generic (not installed) failed to install/upgrade: subprocess new pre-installation script returned error exit status 1
UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev'
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 08/04/2003
dmi.bios.vendor: ACER
dmi.bios.version: V1.30
dmi.board.name: 855GM
dmi.board.vendor: Intel Corporation
dmi.board.version: FAB-2
dmi.chassis.type: 8
dmi.chassis.vendor: Intel Corporation
dmi.chassis.version: A1
dmi.modalias: dmi:bvnACER:bvrV1.30:bd08/04/2003:svnAcer:pnTravelMate290:pvr290:rvnIntelCorporation:rn855GM:rvrFAB-2:cvnIntelCorporation:ct8:cvrA1:
dmi.product.name: TravelMate 290
dmi.product.version: 290
dmi.sys.vendor: Acer

Revision history for this message
Gareth France (gareth-france) wrote :
Revision history for this message
Brad Figg (brad-figg) wrote : Status changed to Confirmed

This change was made by a bot.

Changed in linux (Ubuntu):
status: New → Confirmed
Revision history for this message
Joseph Salisbury (jsalisbury) wrote :

You may need to run the following from a terminal:

sudo apt-get install -f
sudo apt-get clean
sudo apt-get update

Then re-install the package or updates.

If that does not resolve your issue, please mark the bug as "Confirmed"

Changed in linux (Ubuntu):
importance: Undecided → Medium
status: Confirmed → Incomplete
tags: removed: need-duplicate-check
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status: Incomplete → Expired
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