Thunderbird 2.0.0.6 (20071022) crashes on Gutsy opening a message plus other faults

Bug #163856 reported by DannyDei
6
Affects Status Importance Assigned to Milestone
thunderbird (Ubuntu)
Invalid
Undecided
Unassigned

Bug Description

Binary package hint: thunderbird

I can see the old folders and can download messages but not OPEN ( crashes without message ) nor SEND ) keep asking the password for the USER on SMTP-SERVER ) .

I've tried to set the debug with the necessary for setting the debug :
#(for bsh):
export NSPR_LOG_MODULES=protocol:5
export NSPR_LOG_FILE=/tmp/filename

but I didn't get any tmp file

Any help ?

ProblemType: Bug
Architecture: i386
Date: Mon Nov 19 17:23:31 2007
DistroRelease: Ubuntu 7.10
Package: mozilla-thunderbird 2.0.0.8~pre071022+nobinonly-0ubuntu0.7.10
PackageArchitecture: all
SourcePackage: thunderbird
Uname: Linux daniele-laptop 2.6.22-14-generic #1 SMP Sun Oct 14 23:05:12 GMT 2007 i686 GNU/Linux

Tags: apport-bug
Revision history for this message
DannyDei (dei-bnb) wrote :
Revision history for this message
Alexander Sack (asac) wrote :

Hi,

please submit the crash report by (double) clicking on it (e.g. using gnome file manager). Otherwise, we won't be able to process it efficiently. The .crash files can be found in the /var/crash directory.

Thanks,
 - Alexander

Changed in thunderbird:
status: New → Invalid
Revision history for this message
DannyDei (dei-bnb) wrote : Re: [Bug 163856] Re: Thunderbird 2.0.0.6 (20071022) crashes on Gutsy opening a message plus other faults

Sorry Alexander I don't do bug reports every day : where should I double
click ?
Have I got to open another bug-report or the "click" should be somewhere
it is not that simple for me to guess.

There is no .crash file in the crash directory.

Sorry to bother you with this but I've got to learn how to do it : there
are a lot of other bugs I've found and it would be nice to get Ubuntu
ready for the 8.04 release.
Happy New Year
Ciao from Florence
Danny

Alexander Sack wrote:
> Hi,
>
> please submit the crash report by (double) clicking on it (e.g. using
> gnome file manager). Otherwise, we won't be able to process it
> efficiently. The .crash files can be found in the /var/crash directory.
>
> Thanks,
> - Alexander
>
>
> ** Changed in: thunderbird (Ubuntu)
> Status: New => Invalid
>
>

Revision history for this message
markusd112 (markusd112) wrote :

I have the same problem with Ubuntu 7.10 and Thunderbird 2.0.0.6.

Revision history for this message
DannyDei (dei-bnb) wrote :

I hope someone would take care of this.

Markus Drexelius wrote:
> I have the same problem with Ubuntu 7.10 and Thunderbird 2.0.0.6.
>
> ** Attachment added: "_usr_lib_thunderbird_thunderbird-bin.1000.crash"
> http://launchpadlibrarian.net/11154968/_usr_lib_thunderbird_thunderbird-bin.1000.crash
>
>

Revision history for this message
markusd112 (markusd112) wrote :

My problem is not exactly as desribed by DannyDei.

I have copied the whole profile directory from another ubuntu 7.10 computer to this one (on the other computer it works fine).

On this one I can access via IMAP to the folders, but when I open some mails it crashes, not for all mails...

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