package firefox-locale-or 49.0.2+build2-0ubuntu0.16.04.2 failed to install/upgrade: subprocess new pre-installation script returned error exit status 2

Bug #1638411 reported by Durga P Choudhury
12
This bug affects 2 people
Affects Status Importance Assigned to Milestone
firefox (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

Error happens on its own at boot time. No user action is required. I suppose you need to install language support for Oriya to reproduce this, although I am not sure if it a language specific issue.

ProblemType: Package
DistroRelease: Ubuntu 16.04
Package: firefox-locale-or 49.0.2+build2-0ubuntu0.16.04.2
ProcVersionSignature: Ubuntu 4.4.0-31.50-generic 4.4.13
Uname: Linux 4.4.0-31-generic x86_64
NonfreeKernelModules: wl
AddonCompatCheckDisabled: False
ApportVersion: 2.20.1-0ubuntu2.1
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: durga 2714 F.... pulseaudio
BuildID: 20161025170400
Channel: Unavailable
Date: Fri Oct 28 03:11:50 2016
Dependencies:

ErrorMessage: subprocess new pre-installation script returned error exit status 2
ForcedLayersAccel: False
InstallationDate: Installed on 2013-12-24 (1043 days ago)
InstallationMedia: Ubuntu-Server 12.04.3 LTS "Precise Pangolin" - Release amd64 (20130820.2)
IpRoute:
 default via 96.95.174.86 dev eth0 onlink
 96.95.174.80/29 dev eth0 proto kernel scope link src 96.95.174.81
 169.254.0.0/16 dev eth0 scope link metric 1000
 192.168.122.0/24 dev virbr0 proto kernel scope link src 192.168.122.1 linkdown
NoProfiles: True
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions:
 dpkg 1.18.4ubuntu1.1
 apt 1.2.12~ubuntu16.04.1
RunningIncompatibleAddons: False
SourcePackage: firefox
Title: package firefox-locale-or 49.0.2+build2-0ubuntu0.16.04.2 failed to install/upgrade: subprocess new pre-installation script returned error exit status 2
UpgradeStatus: Upgraded to xenial on 2016-07-30 (94 days ago)
dmi.bios.date: 06/13/2013
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A19
dmi.board.name: 0D695C
dmi.board.vendor: Dell Inc.
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvrA19:bd06/13/2013:svnDellInc.:pnLatitudeE5400:pvr:rvnDellInc.:rn0D695C:rvr:cvnDellInc.:ct8:cvr:
dmi.product.name: Latitude E5400
dmi.sys.vendor: Dell Inc.

Revision history for this message
Durga P Choudhury (dpchoudh) wrote :
tags: removed: need-duplicate-check
Revision history for this message
Paul White (paulw2u) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. We are sorry that we do not always have the capacity to look at all reported bugs in a timely manner. You reported this bug when installing Firefox sometime ago. There have been many changes in Ubuntu and Firefox since that time. However, your problem should have been fixed with one of the updates.

It would help us a lot if you could confirm that this issue has been fixed. However, if it is still an issue, kindly upload the updated logs by running once in a terminal:

apport-collect 1638411

and add any additional information that you think relevant. Alternatively, please confirm that this is no longer a problem and that we can close the report. If we do not hear from you this bug report will automatically close in approximately two months time.

Thank you again for helping make Ubuntu better.

Changed in firefox (Ubuntu):
status: New → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for firefox (Ubuntu) because there has been no activity for 60 days.]

Changed in firefox (Ubuntu):
status: Incomplete → Expired
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