When browsing Google Map's Satellite view in Chrome or Firefox the screen freezes and goes black, occasionally control is returned to user

[Kyle Gottfried]

Affects Ubuntu 14.04.1, resolved 16.10

When viewing the satellite view in Google Maps with Google Chrome or Firefox the screen will become unresponsive and then go black. This occurs on other websites too but this is the most reproducible. Occasionally the screen returns and control is given back to the user, but often only the mouse works and desktop elements will not move around the screen when clicked and dragged.

I have a Radeon 390x graphics card, a MSI Z97 Gaming 5 Motherboard and am running Kubuntu 16.04.1 LTS. This is a dual boot device with Windows 10 and have not seen any hardware issues in the Event Viewer. I filed this log here as the file that appeared in the dmesg log is part of the linux project "/build/linux-R0TiM8/linux-4.4.0/drivers/gpu/drm/radeon/radeon_object.c".

This is resolved when upgrading to Ubuntu 16.10 (uses kernel 4.8), so perhaps the commit that resolves this is not backported to Ubuntu's 16.04.1's 4.4 kernel.

Bug I also filed on kernel.org's Bugzilla: https://bugzilla.kernel.org/show_bug.cgi?id=177041

[Brad Figg (brad-figg)]

This bug is missing log files that will aid in diagnosing the problem. From a terminal window please run:

apport-collect 1635851

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

[Kyle Gottfried (spitfire1900)]

apport-collect 1635851 may not be run as my method of resolving this issue was to upgrade to 16.10