Netflix videos won't stream in Firefox on Ubuntu.

Bug #1632057 reported by robertzaccour@gmail.com
10
This bug affects 2 people
Affects Status Importance Assigned to Milestone
firefox (Ubuntu)
Invalid
Undecided
Unassigned

Bug Description

I installed the Widevine plugin in order to be able to stream Netflix, but then it said I needed to install Silverlight for Windows?

ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: firefox 49.0+build4-0ubuntu0.16.04.1
ProcVersionSignature: Ubuntu 4.4.0-38.57-generic 4.4.19
Uname: Linux 4.4.0-38-generic x86_64
AddonCompatCheckDisabled: False
ApportVersion: 2.20.1-0ubuntu2.1
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: robert 1331 F.... pulseaudio
 /dev/snd/controlC1: robert 1331 F.... pulseaudio
BuildID: 20160920074044
Channel: Unavailable
CurrentDesktop: Unity
Date: Mon Oct 10 13:40:54 2016
Extensions: extensions.sqlite corrupt or missing
ForcedLayersAccel: False
IfupdownConfig:
 # interfaces(5) file used by ifup(8) and ifdown(8)
 auto lo
 iface lo inet loopback
IncompatibleExtensions: Unavailable (corrupt or non-existant compatibility.ini or extensions.sqlite)
InstallationDate: Installed on 2016-10-10 (0 days ago)
InstallationMedia: Ubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64 (20160719)
IpRoute:
 default via 192.168.1.1 dev wlp2s0 proto static metric 600
 169.254.0.0/16 dev wlp2s0 scope link metric 1000
 192.168.1.0/24 dev wlp2s0 proto kernel scope link src 192.168.1.4 metric 600
Locales: extensions.sqlite corrupt or missing
Plugins: Shockwave Flash - /usr/lib/flashplugin-installer/libflashplayer.so
PrefSources: prefs.js
ProcEnviron:
 LANGUAGE=en_US
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_US.UTF-8
 SHELL=/bin/bash
Profiles: Profile0 (Default) - LastVersion=49.0/20160920074044 (In use)
RunningIncompatibleAddons: False
SourcePackage: firefox
Themes: extensions.sqlite corrupt or missing
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 12/18/2014
dmi.bios.vendor: Insyde Corp.
dmi.bios.version: V1.26
dmi.board.asset.tag: Type2 - Board Asset Tag
dmi.board.name: EA50_HB
dmi.board.vendor: Acer
dmi.board.version: V1.26
dmi.chassis.asset.tag: Chassis Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: Acer
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnInsydeCorp.:bvrV1.26:bd12/18/2014:svnAcer:pnAspireE5-571:pvrV1.26:rvnAcer:rnEA50_HB:rvrV1.26:cvnAcer:ct10:cvrChassisVersion:
dmi.product.name: Aspire E5-571
dmi.product.version: V1.26
dmi.sys.vendor: Acer

Revision history for this message
robertzaccour@gmail.com (robertzaccour) wrote :
Revision history for this message
Chris Coulson (chrisccoulson) wrote :

You need to contact netflix and ask them to recognise Firefox as a supported browser

Changed in firefox (Ubuntu):
status: New → Invalid
Revision history for this message
robertzaccour@gmail.com (robertzaccour) wrote :

Firefox is a supported browser, on Windows and Mac.

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