Netflix videos won't stream in Firefox on Ubuntu.
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
firefox (Ubuntu) |
Invalid
|
Undecided
|
Unassigned |
Bug Description
I installed the Widevine plugin in order to be able to stream Netflix, but then it said I needed to install Silverlight for Windows?
ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: firefox 49.0+build4-
ProcVersionSign
Uname: Linux 4.4.0-38-generic x86_64
AddonCompatChec
ApportVersion: 2.20.1-0ubuntu2.1
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/
/dev/snd/
BuildID: 20160920074044
Channel: Unavailable
CurrentDesktop: Unity
Date: Mon Oct 10 13:40:54 2016
Extensions: extensions.sqlite corrupt or missing
ForcedLayersAccel: False
IfupdownConfig:
# interfaces(5) file used by ifup(8) and ifdown(8)
auto lo
iface lo inet loopback
IncompatibleExt
InstallationDate: Installed on 2016-10-10 (0 days ago)
InstallationMedia: Ubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64 (20160719)
IpRoute:
default via 192.168.1.1 dev wlp2s0 proto static metric 600
169.254.0.0/16 dev wlp2s0 scope link metric 1000
192.168.1.0/24 dev wlp2s0 proto kernel scope link src 192.168.1.4 metric 600
Locales: extensions.sqlite corrupt or missing
Plugins: Shockwave Flash - /usr/lib/
PrefSources: prefs.js
ProcEnviron:
LANGUAGE=en_US
PATH=(custom, no user)
XDG_RUNTIME_
LANG=en_US.UTF-8
SHELL=/bin/bash
Profiles: Profile0 (Default) - LastVersion=
RunningIncompat
SourcePackage: firefox
Themes: extensions.sqlite corrupt or missing
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 12/18/2014
dmi.bios.vendor: Insyde Corp.
dmi.bios.version: V1.26
dmi.board.
dmi.board.name: EA50_HB
dmi.board.vendor: Acer
dmi.board.version: V1.26
dmi.chassis.
dmi.chassis.type: 10
dmi.chassis.vendor: Acer
dmi.chassis.
dmi.modalias: dmi:bvnInsydeCo
dmi.product.name: Aspire E5-571
dmi.product.
dmi.sys.vendor: Acer
You need to contact netflix and ask them to recognise Firefox as a supported browser