ath9k driver randomly disconnects and can only reconnect by reloading the module

Bug #1631803 reported by Albert
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Expired
Medium
Unassigned

Bug Description

This is the exact same bug described in Bug #407040 and Bug #404433, I need to reopen this as it was never fixed. I look as though network card is not able to reset and is causing random disconnects and causing the wlan interface to become unavailable, to a point where I need to restart my netbook to get access to the interface again. DMESG output:

[ 400.285672] ath: phy0: Chip reset failed
[ 400.285688] ath: phy0: Unable to reset channel, reset status -22
[ 400.285771] ath: phy0: Unable to set channel
[ 400.288009] ath: phy0: RX failed to go idle in 10 ms RXSM=0xffffffff
[ 400.288009] ath: phy0: DMA failed to stop in 10 ms AR_CR=0xffffffff AR_DIAG_SW=0xffffffff DMADBG_7=0xffffffff

I am running:
Linux albert-1001PXD 4.4.0-38-generic #57-Ubuntu SMP Tue Sep 6 15:41:41 UTC 2016 i686 i686 i686 GNU/Linux

The previous bug reports expired and I haven't found a fix online.
---
ApportVersion: 2.20.1-0ubuntu2.1
Architecture: i386
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: albert 1962 F.... pulseaudio
CurrentDesktop: LXDE
DistroRelease: Ubuntu 16.04
HibernationDevice: RESUME=UUID=9e8a3a41-aeda-4584-87a9-c9f2bffeed85
InstallationDate: Installed on 2014-04-23 (900 days ago)
InstallationMedia: Lubuntu 14.04 LTS "Trusty Tahr" - Release i386 (20140416.2)
MachineType: ASUSTeK Computer INC. 1001PXD
Package: linux (not installed)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-38-generic root=UUID=39e08d55-8a43-457f-9d95-04d0dfab085d ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 4.4.0-38.57-generic 4.4.19
RelatedPackageVersions:
 linux-restricted-modules-4.4.0-38-generic N/A
 linux-backports-modules-4.4.0-38-generic N/A
 linux-firmware 1.157.3
Tags: xenial
Uname: Linux 4.4.0-38-generic i686
UpgradeStatus: Upgraded to xenial on 2016-10-09 (0 days ago)
UserGroups: adm cdrom dialout dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 09/20/2010
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 0302
dmi.board.asset.tag: To Be Filled By O.E.M.
dmi.board.name: 1001PXD
dmi.board.vendor: ASUSTeK Computer INC.
dmi.board.version: x.xx
dmi.chassis.asset.tag: 0x00000000
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK Computer INC.
dmi.chassis.version: x.x
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr0302:bd09/20/2010:svnASUSTeKComputerINC.:pn1001PXD:pvrx.x:rvnASUSTeKComputerINC.:rn1001PXD:rvrx.xx:cvnASUSTeKComputerINC.:ct10:cvrx.x:
dmi.product.name: 1001PXD
dmi.product.version: x.x
dmi.sys.vendor: ASUSTeK Computer INC.

Revision history for this message
Paul White (paulw2u) wrote :

Reassigning to the kernel as per the previous two reports.

affects: ubuntu → linux (Ubuntu)
Revision history for this message
Brad Figg (brad-figg) wrote : Missing required logs.

This bug is missing log files that will aid in diagnosing the problem. From a terminal window please run:

apport-collect 1631803

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

Changed in linux (Ubuntu):
status: New → Incomplete
Revision history for this message
Albert (albertjohnpryka) wrote : AlsaInfo.txt

apport information

tags: added: apport-collected xenial
description: updated
Revision history for this message
Albert (albertjohnpryka) wrote : CRDA.txt

apport information

Revision history for this message
Albert (albertjohnpryka) wrote : CurrentDmesg.txt

apport information

Revision history for this message
Albert (albertjohnpryka) wrote : IwConfig.txt

apport information

Revision history for this message
Albert (albertjohnpryka) wrote : JournalErrors.txt

apport information

Revision history for this message
Albert (albertjohnpryka) wrote : Lspci.txt

apport information

Revision history for this message
Albert (albertjohnpryka) wrote : Lsusb.txt

apport information

Revision history for this message
Albert (albertjohnpryka) wrote : ProcCpuinfo.txt

apport information

Revision history for this message
Albert (albertjohnpryka) wrote : ProcEnviron.txt

apport information

Revision history for this message
Albert (albertjohnpryka) wrote : ProcInterrupts.txt

apport information

Revision history for this message
Albert (albertjohnpryka) wrote : ProcModules.txt

apport information

Revision history for this message
Albert (albertjohnpryka) wrote : PulseList.txt

apport information

Revision history for this message
Albert (albertjohnpryka) wrote : RfKill.txt

apport information

Revision history for this message
Albert (albertjohnpryka) wrote : UdevDb.txt

apport information

Revision history for this message
Albert (albertjohnpryka) wrote : WifiSyslog.txt

apport information

Changed in linux (Ubuntu):
status: Incomplete → Confirmed
Revision history for this message
Joseph Salisbury (jsalisbury) wrote :

Would it be possible for you to test the latest upstream kernel? Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest v4.8 kernel[0].

If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'.

Once testing of the upstream kernel is complete, please mark this bug as "Confirmed".

Thanks in advance.

[0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.8

Changed in linux (Ubuntu):
importance: Undecided → Medium
status: Confirmed → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status: Incomplete → Expired
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