specific USB devices disconnect and don't reconnect
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
linux (Ubuntu) |
Fix Released
|
Medium
|
Joseph Salisbury | ||
Yakkety |
Fix Released
|
Medium
|
Joseph Salisbury |
Bug Description
2 USB ports randomly disconnect and don't reconnect (it's always the same two), and in dmesg all I get is
"
[ 1276.916458] ohci-pci 0000:00:12.0: HcDoneHead not written back; disabled
[ 1276.916467] ohci-pci 0000:00:12.0: HC died; cleaning up
[ 1276.916553] usb 3-1: USB disconnect, device number 2
[ 1277.017302] usb 3-2: USB disconnect, device number 3
"
This only started happening when Yakkety went to the 4.8 branch, with 4.7 branch this doesn't occur, hence the bug report since it's unlikely that a hardware failure will only stick to one OS and one branch of the kernel for that OS. (these USB ports don't randomly die on Windows or BSD, I've tested that in the past couple of days)
kernel version: 4.8.0.17.27
Ubuntu version
Description: Ubuntu Yakkety Yak (development branch)
Release: 16.10
---
ApportVersion: 2.20.3-0ubuntu7
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/
/dev/snd/
CurrentDesktop: MATE
DistroRelease: Ubuntu 16.10
HibernationDevice: RESUME=
InstallationDate: Installed on 2016-10-03 (0 days ago)
InstallationMedia: Ubuntu-MATE 16.10 "Yakkety Yak" - Alpha amd64 (20161002)
MachineType: Gigabyte Technology Co., Ltd. GA-78LMT-S2
NonfreeKernelMo
Package: linux (not installed)
ProcFB: 0 VESA VGA
ProcKernelCmdLine: BOOT_IMAGE=
ProcVersionSign
RelatedPackageV
linux-
linux-
linux-firmware 1.161
RfKill:
0: phy0: Wireless LAN
Soft blocked: no
Hard blocked: no
Tags: yakkety
Uname: Linux 4.8.0-17-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 01/09/2014
dmi.bios.vendor: Award Software International, Inc.
dmi.bios.version: F6
dmi.board.name: GA-78LMT-S2
dmi.board.vendor: Gigabyte Technology Co., Ltd.
dmi.chassis.type: 3
dmi.chassis.vendor: Gigabyte Technology Co., Ltd.
dmi.modalias: dmi:bvnAwardSof
dmi.product.name: GA-78LMT-S2
dmi.sys.vendor: Gigabyte Technology Co., Ltd.
affects: | linux-meta (Ubuntu) → linux (Ubuntu) |
Changed in linux (Ubuntu Yakkety): | |
status: | In Progress → Fix Released |
Changed in linux (Ubuntu): | |
status: | In Progress → Fix Released |
tags: | added: xenial |
This bug is missing log files that will aid in diagnosing the problem. From a terminal window please run:
apport-collect 1630063
and then change the status of the bug to 'Confirmed'.
If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.
This change has been made by an automated script, maintained by the Ubuntu Kernel Team.