Ubuntu 16.10 headphones via Bluetooth doesn't work

Bug #1629649 reported by Alex
34
This bug affects 7 people
Affects Status Importance Assigned to Milestone
bluez (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

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I'm trying unsuccessfully to connect headphone via bluetooth. Configuration: Ubuntu-gnome 16:10, Dell XPS-15. lspci shows:

06:00.0 Network controller: Broadcom Limited BCM4352 802.11ac Wireless Network Adapter (rev 03)

lsusb shows:

Bus 003 Device 004: ID 0a5c:216f Broadcom Corp. BCM20702A0 Bluetooth

Below is what I see in my syslog:

Sep 27 18:19:22 alex-XPS-15-9530 /usr/lib/gdm3/gdm-x-session[4781]: (II) modeset(0): Modeline "1920x1080"x60.0 172.80 1920 2040 2248 2576 1080 1081 1084 1118 -hsync +vsync (67.1 kHz e)
Sep 27 18:19:22 alex-XPS-15-9530 gnome-control-c[6754]: Ignoring launcher gufw (missing desktop file)
Sep 27 18:19:22 alex-XPS-15-9530 gnome-control-c[6754]: Ignoring launcher landscape-client-settings (missing desktop file)
Sep 27 18:19:22 alex-XPS-15-9530 gnome-control-c[6754]: Ignoring launcher ubuntuone-installer (missing desktop file)
Sep 27 18:19:22 alex-XPS-15-9530 dbus-daemon[4819]: Activating via systemd: service name='org.bluez.obex' unit='dbus-org.bluez.obex.service'
Sep 27 18:19:22 alex-XPS-15-9530 dbus-daemon[4819]: Activation via systemd failed for unit 'dbus-org.bluez.obex.service': Unit dbus-org.bluez.obex.service not found.
Sep 27 18:20:29 alex-XPS-15-9530 systemd[1]: Starting Cleanup of Temporary Directories...
Sep 27 18:20:29 alex-XPS-15-9530 systemd-tmpfiles[6783]: [/usr/lib/tmpfiles.d/var.conf:14] Duplicate line for path "/var/log", ignoring.
Sep 27 18:20:29 alex-XPS-15-9530 systemd[1]: Started Cleanup of Temporary Directories.
Sep 27 18:20:41 alex-XPS-15-9530 bluetoothd[6689]: a2dp-sink profile connect failed for 00:18:16:07:03:FD: Protocol not available

Tags: a2dp yakkety
Revision history for this message
Alex (alex-chapiro) wrote :
Alex (alex-chapiro)
tags: added: yakkety
Paul White (paulw2u)
affects: ubuntu → bluez (Ubuntu)
Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in bluez (Ubuntu):
status: New → Confirmed
Ian De Silva (desilvai)
tags: added: zesty
Revision history for this message
Daniel van Vugt (vanvugt) wrote :

Alex: I think significant improvements were made to Bluetooth audio in Ubuntu 17.04 so please try booting that release.

Ian: Please log your own bug with details of your system so it can be classified correctly. This bug is presently too vague for additional people to say "me too" with much certainty that it's the same issue.

tags: added: a2dp
removed: zesty
summary: - Ubuntu 16.10 bluetooth doesn't work
+ Ubuntu 16.10 headphones via Bluetooth doesn't work
Revision history for this message
Daniel van Vugt (vanvugt) wrote :

Thank you for reporting this bug to Ubuntu.
Ubuntu 16.10 (yakkety) reached end-of-life on July 20, 2017.

See this document for currently supported Ubuntu releases:
https://wiki.ubuntu.com/Releases

We appreciate that this bug may be old and you might not be interested in discussing it any more. But if you are then please upgrade to the latest Ubuntu version and re-test.

Changed in bluez (Ubuntu):
status: Confirmed → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for bluez (Ubuntu) because there has been no activity for 60 days.]

Changed in bluez (Ubuntu):
status: Incomplete → Expired
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