After pressing suspend button, resume never works.

Bug #1629554 reported by Fredrik Öhrström
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Expired
Medium
Unassigned

Bug Description

Suspending and then resuming by using the keyboard button has worked very well on Ubuntu 14 LTS.
After upgrading to 16.04 LTS it has never worked.

The computer suspends, but no keyboard press can ever wake it again. As it could before.
Pressing the power on/off button on the computer does not work either. Holding it in long enough
will force a reboot.

ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: apport 2.20.1-0ubuntu2.1
ProcVersionSignature: Ubuntu 4.4.0-38.57-generic 4.4.19
Uname: Linux 4.4.0-38-generic x86_64
ApportLog:

ApportVersion: 2.20.1-0ubuntu2.1
Architecture: amd64
CrashReports:
 640:0:116:551826:2016-10-01 15:36:55.950586080 +0200:2016-10-01 15:36:56.950586080 +0200:/var/crash/susres.2016-10-01_15:36:07.837470.crash
 640:0:116:1686186:2016-09-30 19:18:17.126433916 +0200:2016-09-30 19:18:17.202434226 +0200:/var/crash/_usr_lib_xorg_Xorg.0.crash
 600:109:116:0:2016-10-01 15:37:06.852207459 +0200:2016-10-01 15:37:06.852207459 +0200:/var/crash/susres.2016-10-01_15:36:07.837470.uploaded
 644:0:116:0:2016-10-01 15:37:04.228927639 +0200:2016-10-01 15:37:04.228927639 +0200:/var/crash/susres.2016-10-01_15:36:07.837470.upload
CurrentDesktop: Unity
Date: Sat Oct 1 15:38:35 2016
InstallationDate: Installed on 2015-03-07 (573 days ago)
InstallationMedia: Ubuntu 14.04.2 LTS "Trusty Tahr" - Release amd64 (20150218.1)
PackageArchitecture: all
SourcePackage: apport
UpgradeStatus: Upgraded to xenial on 2016-08-21 (40 days ago)
---
ApportVersion: 2.20.1-0ubuntu2.1
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC3: fredrik 2248 F.... pulseaudio
 /dev/snd/controlC0: fredrik 2248 F.... pulseaudio
 /dev/snd/controlC2: fredrik 2248 F.... pulseaudio
 /dev/snd/controlC1: fredrik 2248 F.... pulseaudio
CRDA:
 country AW: DFS-ETSI
  (2402 - 2482 @ 40), (N/A, 20), (N/A)
  (5170 - 5250 @ 80), (N/A, 20), (N/A)
  (5250 - 5330 @ 80), (N/A, 20), (0 ms), DFS
  (5490 - 5710 @ 160), (N/A, 27), (0 ms), DFS
CurrentDesktop: Unity
DistroRelease: Ubuntu 16.04
HibernationDevice: RESUME=UUID=da28ba36-6689-4c4b-9fa9-596ec5bfa1c0
InstallationDate: Installed on 2015-03-07 (573 days ago)
InstallationMedia: Ubuntu 14.04.2 LTS "Trusty Tahr" - Release amd64 (20150218.1)
MachineType: Apple Inc. iMac11,3
Package: linux (not installed)
ProcFB: 0 radeondrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-38-generic.efi.signed root=UUID=191ae4fd-e41c-40d3-a976-216ac6b1367d ro quiet splash acpi_backlight=vendor vt.handoff=7
ProcVersionSignature: Ubuntu 4.4.0-38.57-generic 4.4.19
RelatedPackageVersions:
 linux-restricted-modules-4.4.0-38-generic N/A
 linux-backports-modules-4.4.0-38-generic N/A
 linux-firmware 1.157.3
Tags: xenial
Uname: Linux 4.4.0-38-generic x86_64
UpgradeStatus: Upgraded to xenial on 2016-08-21 (40 days ago)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 12/09/11
dmi.bios.vendor: Apple Inc.
dmi.bios.version: IM112.88Z.0057.B01.1112090906
dmi.board.name: Mac-F2238BAE
dmi.board.vendor: Apple Inc.
dmi.board.version: iMac11,3
dmi.chassis.type: 13
dmi.chassis.vendor: Apple Inc.
dmi.chassis.version: Mac-F2238BAE
dmi.modalias: dmi:bvnAppleInc.:bvrIM112.88Z.0057.B01.1112090906:bd12/09/11:svnAppleInc.:pniMac11,3:pvr1.0:rvnAppleInc.:rnMac-F2238BAE:rvriMac11,3:cvnAppleInc.:ct13:cvrMac-F2238BAE:
dmi.product.name: iMac11,3
dmi.product.version: 1.0
dmi.sys.vendor: Apple Inc.

Revision history for this message
Fredrik Öhrström (oehrstroem) wrote :
Revision history for this message
Paul White (paulw2u) wrote :

Clearly not an apport problem.

https://wiki.ubuntu.com/Bugs/FindRightPackage#Suspend_and_Hibernate suggests filing against the kernel.

affects: apport (Ubuntu) → linux (Ubuntu)
Revision history for this message
Brad Figg (brad-figg) wrote : Missing required logs.

This bug is missing log files that will aid in diagnosing the problem. From a terminal window please run:

apport-collect 1629554

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

Changed in linux (Ubuntu):
status: New → Incomplete
Revision history for this message
Fredrik Öhrström (oehrstroem) wrote : AlsaInfo.txt

apport information

tags: added: apport-collected
description: updated
Revision history for this message
Fredrik Öhrström (oehrstroem) wrote : CurrentDmesg.txt

apport information

Revision history for this message
Fredrik Öhrström (oehrstroem) wrote : IwConfig.txt

apport information

Revision history for this message
Fredrik Öhrström (oehrstroem) wrote : JournalErrors.txt

apport information

Revision history for this message
Fredrik Öhrström (oehrstroem) wrote : Lspci.txt

apport information

Revision history for this message
Fredrik Öhrström (oehrstroem) wrote : Lsusb.txt

apport information

Revision history for this message
Fredrik Öhrström (oehrstroem) wrote : ProcCpuinfo.txt

apport information

Revision history for this message
Fredrik Öhrström (oehrstroem) wrote : ProcEnviron.txt

apport information

Revision history for this message
Fredrik Öhrström (oehrstroem) wrote : ProcInterrupts.txt

apport information

Revision history for this message
Fredrik Öhrström (oehrstroem) wrote : ProcModules.txt

apport information

Revision history for this message
Fredrik Öhrström (oehrstroem) wrote : PulseList.txt

apport information

Revision history for this message
Fredrik Öhrström (oehrstroem) wrote : RfKill.txt

apport information

Revision history for this message
Fredrik Öhrström (oehrstroem) wrote : UdevDb.txt

apport information

Revision history for this message
Fredrik Öhrström (oehrstroem) wrote : WifiSyslog.txt

apport information

Changed in linux (Ubuntu):
status: Incomplete → Confirmed
Revision history for this message
Joseph Salisbury (jsalisbury) wrote :

Would it be possible for you to test the latest upstream kernel? Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest v4.8 kernel[0].

If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'.

Once testing of the upstream kernel is complete, please mark this bug as "Confirmed".

Thanks in advance.

[0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.8

Changed in linux (Ubuntu):
importance: Undecided → Medium
status: Confirmed → Incomplete
Revision history for this message
Fredrik Öhrström (oehrstroem) wrote :

I did not have to try 4.8, after the latest normal kernel update, it now works. :-)

4.4.0-42-generic #62-Ubuntu SMP Fri Oct 7 23:11:45 UTC 2016 x86_64 x86_64 x86_64 GNU/Linux

Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status: Incomplete → Expired
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