Ubuntu16.10 PowerVM VDVD installation fails on LPAR

Bug #1627110 reported by bugproxy
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Fix Released
Critical
Canonical Kernel Team
Yakkety
Fix Released
Critical
Canonical Kernel Team

Bug Description

== Comment: #0 - Pooja B. Suryanarayana <email address hidden> - 2016-09-22 11:07:49 ==
---Problem Description---
Ubuntu16.10 PowerVM VDVD installation on LPAR fails with below error message.

---Machine Type---
PowerVM LPAR

---Installation type---
VDVD

---Steps to reproduce---
1.Copy the iso to VIOS
2.create virtualdvd
mkvopt -name poo-ubu1610 -file /home/padmin/yakkety-server-ppc64el.iso -ro
3.Attach the vdvd to the vtopt
loadopt -f -release -disk poo-ubu1610 -vtd vtopt18
4.Select the attached disk while installing and continue installation.
5.Installation fails with below error.

   ????????????????????? [!!] Detect and mount CD-ROM ??????????????????????
   ? ?
   ? Your installation CD-ROM couldn't be mounted. This probably means ?
   ? that the CD-ROM was not in the drive. If so you can insert it and try ?
   ? again. ?
   ? ?
   ? Retry mounting the CD-ROM? ?
   ? ?
   ? <Yes> <No> ?
   ? ?
   ?????????????????????????????????????????????????????????????????????????

<Tab> moves; <Space> selects; <Enter> activates buttons

     ??????????????????? [!!] Detect and mount CD-ROM ????????????????????
     ? ?
     ? Installation step failed ?
     ? An installation step failed. You can try to run the failing item ?
     ? again from the menu, or skip it and choose something else. The ?
     ? failing step is: Detect and mount CD-ROM ?
     ? ?
     ? <Continue> ?
     ? ?
     ?????????????????????????????????????????????????????????????????????

<Tab> moves; <Space> selects; <Enter> activates buttons

And Installer this doesnt list the partitioning disk optiona as well

      ?????????????????? [?] Ubuntu installer main menu ??????????????????
      ? ?
      ? Choose the next step in the install process: ?
      ? ?
      ? Choose language ?
      ? Access software for a blind person using a braille display ?
      ? Configure the keyboard ?
      ? Detect and mount CD-ROM ?
      ? Load installer components from CD ?
      ? Change debconf priority ?
      ? Check the CD-ROM(s) integrity ?
      ? Save debug logs ?
      ? Execute a shell ?
      ? Abort the installation ?
      ? ?
      ????????????????????????????????????????????????????????????????????

<Tab> moves; <Space> selects; <Enter> activates buttons

== Comment: #3 - Pooja B. Suryanarayana <email address hidden> - 2016-09-23 01:49:04 ==

(In reply to comment #2)
> Hi Pooja,
> Our first step is narrow down whether this is a pVM issue or an Ubuntu 16.10
> install issue.
>
> --- For pVM I will ask you to perform some extra steps and show the output
> from the commands. Per your recreate steps:
>
> ---Steps to reproduce---
> 1.Copy the iso to VIOS
>
> New 1.5 show the output of ls -al <the iso file> we want to see if size
> and permissions are correct.
>
> 2.create virtualdvd
> mkvopt -name poo-ubu1610 -file /home/padmin/yakkety-server-ppc64el.iso -ro
> 3.Attach the vdvd to the vtopt
> loadopt -f -release -disk poo-ubu1610 -vtd vtopt18
>
> New 3.3 show the output of lsrep
> New 3.6 show the output of lsdev -dev vtopt18
>
> 4.Select the attached disk while installing and continue installation.
> 5.Installation fails with below error.
>
> --- For 16.10:
>
> When the install stops and you get to the installer main menu, Choose
> execute a shell and retrieve /var/log/syslog, and attach it to this bug.
>
> --- Does this virtual dvd install work on Ubuntu 16.04?
>
> Thanks, Gary

Hi Gary,

The virtual dvd install works on Ubuntu 16.04,.

Attached /var/log/syslog.

Output of ls -al,lsrep,lsdev -dev vtopt18 :

(0) padmin @ ltcbrazos2-vios: /home/padmin
$ ls -al
-rw-r--r-- 1 padmin staff 793817088 Sep 21 12:50 yakkety-server-ppc64el.iso

(0) padmin @ ltcbrazos2-vios: /home/padmin
$ lsrep
Size(mb) Free(mb) Parent Pool Parent Size Parent Free
   51005 5695 rootvg 540672 344064

Name File Size Optical Access
poo-ubu1610 758 vtopt18 ro

(0) padmin @ ltcbrazos2-vios: /home/padmin
$ lsdev -dev vtopt18
name status description
vtopt18 Available Virtual Target Device - File-backed Optical

Thanks,
Pooja

Revision history for this message
bugproxy (bugproxy) wrote : syslog

Default Comment by Bridge

tags: added: architecture-ppc64le bugnameltc-146655 severity-critical targetmilestone-inin---
Changed in ubuntu:
assignee: nobody → Taco Screen team (taco-screen-team)
affects: ubuntu → linux (Ubuntu)
Revision history for this message
bugproxy (bugproxy) wrote : Comment bridged from LTC Bugzilla

------- Comment From <email address hidden> 2016-09-23 12:59 EDT-------
Hi Canonical,
Per the attached syslog, the installation fails because the the scsi device representing the virtual dvd does not get mapped. The setup on the PowerVM side of things looks correct. Note that this is a regression from 16.04.

Hi Pooja,
Just to say we tried the latest daily build, please retest using a newer iso from:
http://cdimage.ubuntu.com/ubuntu-server/daily/current/

The image I downloaded today, Sept 23 around 1pm eastern daylight (GMT-4) has a 4.8.0-14 kernel. Please attach a syslog to this bug from the daily build that you test.

Thanks, Gary

Revision history for this message
Steve Langasek (vorlon) wrote :

This will be related to the landing of Linux 4.8 and various driver reorganizations happening at the same time.

Changed in linux (Ubuntu):
importance: Undecided → Critical
assignee: Taco Screen team (taco-screen-team) → Canonical Kernel Team (canonical-kernel-team)
tags: added: kernel-4.8
Revision history for this message
Steve Langasek (vorlon) wrote :

Right, since this was with a daily image using 4.8.0-11, it's quite possible this has already been fixed in a later image build and is worth a re-check.

Revision history for this message
Leann Ogasawara (leannogasawara) wrote :

I'd suggest to retest with the 4.8.0-16 kernel, once it's respun into an image for testing. I'll try to drop a note here when I see that is available, which should hopefully be shortly.

Changed in linux (Ubuntu):
status: New → Triaged
tags: added: kernel-key
Revision history for this message
Leann Ogasawara (leannogasawara) wrote :

We've had a few respins, but if you could test the following, feedback would be appreciated:

http://cdimage.ubuntu.com/ubuntu-server/daily/current/

Revision history for this message
bugproxy (bugproxy) wrote :

------- Comment From <email address hidden> 2016-09-27 09:42 EDT-------
Exposing private comment from Pravithra (tester).

Hi,

Tested with today's build, VDVD installation on LPAR works fine.

root@ubuntu:~# uname -a
Linux ubuntu 4.8.0-17-generic #19-Ubuntu SMP Sun Sep 25 06:35:40 UTC 2016 ppc64le ppc64le ppc64le GNU/Linux

Thanks,
Pavithra

------- Comment From <email address hidden> 2016-09-27 09:44 EDT-------
Hi Pavrithra or Pooja,
Are you satisfied that we can close this bug?
Thanks, Gary

Revision history for this message
Tim Gardner (timg-tpi) wrote :

Marking fix released based on #7

Changed in linux (Ubuntu Yakkety):
status: Triaged → Fix Released
Revision history for this message
bugproxy (bugproxy) wrote :

------- Comment From <email address hidden> 2016-09-28 09:30 EDT-------
Closing this bug on the IBM side.
Gary

To post a comment you must log in.
This report contains Public information  
Everyone can see this information.

Other bug subscribers

Bug attachments

Remote bug watches

Bug watches keep track of this bug in other bug trackers.