Laptop monitor is black when boot up system.

Bug #1625071 reported by Gabriel Zhi Chen
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Incomplete
Undecided
Madper Xie

Bug Description

Test image: Ubuntu 16.10 (Yakkety Yak) Daily Build 18-Sep-2016 08:56
Test machine: X1 Yoga (Raven-3) (201602-41481)
CPU: Intel(R) Core(TM) i5-6200U CPU @ 2.30GHz
GPU: Intel Corporation Device [8086:1916] (rev 07)
BIOS: N1FET32W (1.06 )

Steps:
1. Boot system and enter BIOS.
2. Set 'Startup' to 'Legacy First' and press 'F10'.
3. Save the setting and plug 16.10 USB installer.
4. Try to install Ubuntu 16.10 (Yakkety Yak) Daily Build on Lenovo ThinkPad X1 Yoga - Raven.
5. After installation finished, system got hang on power down.
6. Forced shutdown system and boot it up.

Actual result:
After 'Lenovo' logo flashed, screen is getting black and nothing printed.

I also try to install image under 'UEFI' mode. When plug in USB install and boot system up, the screen is getting black too. The installation can not be executed.

Revision history for this message
Brad Figg (brad-figg) wrote : Missing required logs.

This bug is missing log files that will aid in diagnosing the problem. From a terminal window please run:

apport-collect 1625071

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

Changed in linux (Ubuntu):
status: New → Incomplete
Ara Pulido (ara)
Changed in linux (Ubuntu):
assignee: nobody → Joey Zheng (jzheng)
tags: added: nplusone
Madper Xie (bbboson)
Changed in linux (Ubuntu):
assignee: Joey Zheng (jzheng) → Madper Xie (bbboson)
Revision history for this message
Madper Xie (bbboson) wrote :

I have no access to the hardware. The Raven-3 is using for other staff.
Will try to fix this issue once others finished their working.

madbiologist (me-again)
tags: added: yakkety
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