package linux-image-4.4.0-38-generic 4.4.0-38.57 failed to install/upgrade: subprocess new pre-installation script returned error exit status 1

Bug #1624811 reported by magisterludi
16
This bug affects 3 people
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Expired
Low
Unassigned

Bug Description

This error I had is probably the effect of a problem in the version update (14.04 LTS to 16.04 LTS) that was aborted for some problem I don't know, the window was frozen and I switchet to a terminal but the process was defunct. Then I used the command "dpkg --configure -a" but the new kernel was not able to install and configure then I used "apt -f install" and after reboot the system started with this error

ProblemType: Package
DistroRelease: Ubuntu 16.04
Package: linux-image-4.4.0-38-generic 4.4.0-38.57
ProcVersionSignature: Ubuntu 4.4.0-38.57-generic 4.4.19
Uname: Linux 4.4.0-38-generic i686
NonfreeKernelModules: wl
ApportVersion: 2.20.1-0ubuntu2.1
Architecture: i386
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: maurizio 1856 F.... pulseaudio
Date: Sat Sep 17 20:04:44 2016
DuplicateSignature:
 package:linux-image-4.4.0-38-generic:4.4.0-38.57
 Preparing to unpack .../linux-image-4.4.0-38-generic_4.4.0-38.57_i386.deb ...
 frontend: Fatal IO error 0 (Successo) on X server :0.
 dpkg: error processing archive /var/cache/apt/archives/linux-image-4.4.0-38-generic_4.4.0-38.57_i386.deb (--unpack):
  subprocess new pre-installation script returned error exit status 1
ErrorMessage: subprocess new pre-installation script returned error exit status 1
HibernationDevice: RESUME=UUID=5ad1fdd7-cf3d-49bb-971c-a80fa30d6488
InstallationDate: Installed on 2014-04-19 (882 days ago)
InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release i386 (20140417)
MachineType: Hewlett-Packard HP Mini 110-1100
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-38-generic root=UUID=0f9cd822-04f0-471c-88b3-9d0ad5ae4ef1 ro quiet splash vt.handoff=7
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions: grub-pc 2.02~beta2-36ubuntu3.3
SourcePackage: linux
Title: package linux-image-4.4.0-38-generic 4.4.0-38.57 failed to install/upgrade: subprocess new pre-installation script returned error exit status 1
UpgradeStatus: Upgraded to xenial on 2016-09-17 (0 days ago)
dmi.bios.date: 09/16/2009
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: 308F0 Ver. F.17
dmi.board.name: 308F
dmi.board.vendor: Hewlett-Packard
dmi.board.version: KBC Version 02.10
dmi.chassis.asset.tag: CNU938DQ8G
dmi.chassis.type: 10
dmi.chassis.vendor: Inventec
dmi.modalias: dmi:bvnHewlett-Packard:bvr308F0Ver.F.17:bd09/16/2009:svnHewlett-Packard:pnHPMini110-1100:pvr0393110000201B00000300000:rvnHewlett-Packard:rn308F:rvrKBCVersion02.10:cvnInventec:ct10:cvr:
dmi.product.name: HP Mini 110-1100
dmi.product.version: 0393110000201B00000300000
dmi.sys.vendor: Hewlett-Packard

Revision history for this message
magisterludi (magisterludi) wrote :
tags: removed: need-duplicate-check
Revision history for this message
Brad Figg (brad-figg) wrote : Status changed to Confirmed

This change was made by a bot.

Changed in linux (Ubuntu):
status: New → Confirmed
tags: added: trusty
Changed in linux (Ubuntu):
importance: Undecided → High
Revision history for this message
Joseph Salisbury (jsalisbury) wrote :

You may need to run the following from a terminal:

sudo apt-get install -f
sudo apt-get clean
sudo apt-get update

Then re-install the package or updates.

If that does not resolve your issue, please mark the bug as "Confirmed"

Changed in linux (Ubuntu):
importance: High → Low
status: Confirmed → Incomplete
Revision history for this message
magisterludi (magisterludi) wrote :

As I said I have ran the command [code] sudo apt install -f [/code] and the package got installed but generated the error message when I did reboot. After the first reboot I haven't never see this error

Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status: Incomplete → Expired
To post a comment you must log in.
This report contains Public information  
Everyone can see this information.

Other bug subscribers

Remote bug watches

Bug watches keep track of this bug in other bug trackers.