X fonts disappear after suspend/resume cycle

Bug #1624705 reported by Eugene Shkel
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
xorg (Ubuntu)
Expired
Medium
Unassigned

Bug Description

Some text in system menus disappeared after laptop lid closed and opened (laptop resumed from suspend). Some text was visible but after moving mouse pointer on it - it disappear (refreshing I think).
Looks similar to https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1434351 but I didn't notice such issue previously (using xubuntu about two years)

affected: terminal, system menu, eclipse
not affected: chrome

ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: xorg 1:7.7+13ubuntu3
ProcVersionSignature: Ubuntu 4.4.0-36.55-generic 4.4.16
Uname: Linux 4.4.0-36-generic x86_64
NonfreeKernelModules: wl
ApportVersion: 2.20.1-0ubuntu2.1
Architecture: amd64
CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: None
CurrentDesktop: XFCE
Date: Sat Sep 17 20:35:35 2016
DistUpgraded: 2016-08-19 13:25:43,724 DEBUG icon theme changed, re-reading
DistroCodename: xenial
DistroVariant: ubuntu
DkmsStatus:
 bcmwl, 6.30.223.248+bdcom, 4.4.0-34-generic, x86_64: installed
 bcmwl, 6.30.223.248+bdcom, 4.4.0-36-generic, x86_64: installed
GraphicsCard:
 Intel Corporation 3rd Gen Core processor Graphics Controller [8086:0166] (rev 09) (prog-if 00 [VGA controller])
   Subsystem: Dell 3rd Gen Core processor Graphics Controller [1028:0533]
InstallationDate: Installed on 2014-10-23 (695 days ago)
InstallationMedia: Xubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140723)
LightdmGreeterLogOld: ** (lightdm-gtk-greeter:1476): WARNING **: Failed to load user image: Failed to open file '/home/eshkel/.face': No such file or directory
MachineType: Dell Inc. Latitude E6330
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.4.0-36-generic root=UUID=b398b562-a237-4f59-ac7d-ef53b66e075a ro quiet splash vt.handoff=7
SourcePackage: xorg
UpgradeStatus: Upgraded to xenial on 2016-08-19 (29 days ago)
dmi.bios.date: 05/20/2013
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A10
dmi.board.name: 0F7WM9
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 9
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvrA10:bd05/20/2013:svnDellInc.:pnLatitudeE6330:pvr01:rvnDellInc.:rn0F7WM9:rvrA00:cvnDellInc.:ct9:cvr:
dmi.product.name: Latitude E6330
dmi.product.version: 01
dmi.sys.vendor: Dell Inc.
version.compiz: compiz N/A
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.67-1ubuntu0.16.04.2
version.libgl1-mesa-dri: libgl1-mesa-dri 11.2.0-1ubuntu2.2
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 11.2.0-1ubuntu2.2
version.xserver-xorg-core: xserver-xorg-core 2:1.18.3-1ubuntu2.3
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.10.1-1ubuntu2
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.7.0-1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20160325-1ubuntu1.1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.12-1build2
xserver.bootTime: Fri Sep 16 10:40:50 2016
xserver.configfile: default
xserver.errors:

xserver.logfile: /var/log/Xorg.0.log
xserver.outputs:
 product id 844
 vendor LGD
xserver.version: 2:1.18.3-1ubuntu2.3

Revision history for this message
Eugene Shkel (eshkel) wrote :
Revision history for this message
penalvch (penalvch) wrote :

Eugene Shkel, thank you for reporting this and helping make Ubuntu better.

To clarify, did this problem not occur in a Ubuntu release prior to 16.04?

tags: added: bios-outdated-a16
Changed in xorg (Ubuntu):
importance: Undecided → Low
status: New → Incomplete
Revision history for this message
Eugene Shkel (eshkel) wrote :

Hi, honestly I don't remember issues like this. If it was happens once - I can ignore it. But last week it became annoying(I have to reboot laptop or X) - so I noticed and report it. I didn't upgrade to 16.04, I upgraded to 16.04.1 in August. But didn't noticed such issue until few last days. Don't remember any manual system modifications after upgrading (issues with WiFi module)

Additional issue - I'm using dock station and external monitor, often when I close lid the system suspended and resumed(this issue present from 12.04). The font issue was noticed in both cases (on normal behavior and on short suspend\resume cycle).

P.S. I updated BIOS. Should I update info somehow?

Revision history for this message
penalvch (penalvch) wrote :

Eugene Shkel, please post the terminal results of:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date

Revision history for this message
Eugene Shkel (eshkel) wrote :

A16
01/18/2016

(this is last bios update for dell latitude e6330)

Revision history for this message
penalvch (penalvch) wrote :

Eugene Shkel, in order to allow additional upstream developers to examine the issue, at your earliest convenience, could you please test the latest upstream kernel available from http://kernel.ubuntu.com/~kernel-ppa/mainline/?C=N;O=D ? Please keep in mind the following:
1) The one to test is at the very top line at the top of the page (not the daily folder).
2) The release names are irrelevant.
3) The folder time stamps aren't indicative of when the kernel actually was released upstream.
4) Install instructions are available at https://wiki.ubuntu.com/Kernel/MainlineBuilds .

If testing on your main install would be inconvenient, one may:
1) Install Ubuntu to a different partition and then test this there.
2) Backup, or clone the primary install.

If the latest kernel did not allow you to test to the issue (ex. you couldn't boot into the OS) please make a comment in your report about this, and continue to test the next most recent kernel version until you can test to the issue. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this issue is fixed in the mainline kernel, please add the following tags by clicking on the yellow circle with a black pencil icon, next to the word Tags, located at the bottom of the report description:
kernel-fixed-upstream
kernel-fixed-upstream-X.Y-rcZ

Where X, and Y are the first two numbers of the kernel version, and Z is the release candidate number if it exists.

If the mainline kernel does not fix the issue, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-X.Y-rcZ

Please note, an error to install the kernel does not fit the criteria of kernel-bug-exists-upstream.

Also, you don't need to apport-collect further unless specifically requested to do so.

It is most helpful that after testing of the latest upstream kernel is complete, you mark this report Status Confirmed.

Lastly, to keep this issue relevant to upstream, please continue to test the latest mainline kernel as it becomes available.

Thank you for your help.

tags: added: latest-bios-a16
removed: bios-outdated-a16
Changed in xorg (Ubuntu):
importance: Low → Medium
Revision history for this message
Eugene Shkel (eshkel) wrote :

Sorry, I can't do kernel update (I'm working on this env). And I'm not sure the additional partition will be usable. This issue is not reproducible enough - I can't spent so much time in environment not configured to work (on additional partition).

Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for xorg (Ubuntu) because there has been no activity for 60 days.]

Changed in xorg (Ubuntu):
status: Incomplete → Expired
penalvch (penalvch)
tags: added: bios-outdated-a18 needs-upstream-testing
removed: latest-bios-a16
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